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Top Operations & Support Jobs in Miami, FL
Information Technology • Insurance
IT Intern supporting employees with hardware, software, network, and device troubleshooting; assisting with installations, system maintenance, documentation, asset inventories, security monitoring, upgrades, cloud integrations, and process automation. The role also involves improving IT workflows, ensuring data security compliance, and collaborating on technology projects during a full-time summer internship.
Top Skills:
Artificial IntelligenceCloud IntegrationsComputer HardwareHelp Desk SystemsMachine LearningMS OfficeNetworkingTicketing PlatformsWindows Os
Edtech
Develops and reviews mathematics assessment items for client-specific projects using state specifications and scoring techniques. Responsibilities include participating in group reviews, documenting and implementing edits, conducting content reviews, completing web approvals, and performing post-committee cleanup. The role requires strong analytical, organizational, collaboration, and deadline-management skills, along with a bachelor's degree and relevant math education experience or a master's degree. Travel ranges from one to eight weeks annually, generally in two- to five-day trips.
Top Skills:
Cable Or Fiber-Optic Broadband
Edtech
Provides remote academic and financial advising to university students throughout their academic journeys. Responsibilities include monitoring degree plans and academic progress, supporting at-risk students, explaining financial aid and university policies, tracking balances, assisting with collections, resolving escalated concerns, and communicating through calls, email, text, and chat. The role also involves documentation, daily task management, team participation, and adherence to university and federal guidelines.
Top Skills:
MS OfficeNational Student Loan Data System (Nslds)Roadrunner SystemStudent Portfolio Report
Legal Tech
Manages day-to-day operations and strategic initiatives for the Financial Services and Capital Markets business unit. Responsibilities include implementing strategy, improving processes, promoting AI tool adoption, coordinating with firm-wide functions, analyzing budgets and KPIs, supporting pricing and profitability decisions, and assisting with recruitment, onboarding, workload allocation, and talent development. The role also prepares leadership reports and supports business development and client relationship initiatives.
Top Skills:
Artificial Intelligence ToolsData Analytics ToolsLegal Technology Platforms
Software
Leads end-to-end process improvement across healthcare software functions by mapping current workflows, analyzing operational data, identifying constraints, redesigning processes, and driving adoption. Establishes measurable baselines, operating metrics, standard work, and training; partners with engineering on automation, Finance on savings measurement, and business leaders on sustained change.
Top Skills:
Ai ToolsBi ToolsCrm SystemsProject Management SystemsSaaSWork Management Systems
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Healthtech • Biotech
Coordinates daily staffing needs with healthcare facilities, schedules and confirms clinicians, manages cancellations and work orders, documents staffing activity, communicates with clients and employees, and ensures compliance with policies and regulatory directives. The role resolves staffing issues, maintains facility relationships, handles communications and calls, and supports staffing operations and special projects.
Cloud • Security • Cybersecurity
Leads strategy and operations for Google Cloud Security and Wiz integration. Oversees governance, budgets, vendor procurement, headcount and resource planning, cross-functional workflows, executive communications, AI adoption, and global events. Serves as an executive proxy, aligns technical and business leaders, manages strategic initiatives, and drives organizational policies, partnerships, and market expansion across the unified security organization.
Top Skills:
Ai/MlBuying HubConcurGCPSphinx
Artificial Intelligence • Healthtech • Analytics • Biotech
Coordinates biomedical equipment service operations across Brooklyn and Manhattan customer sites. Directs assigned personnel, prioritizes service work, manages customer relationships, ensures contract and regulatory compliance, reviews service quality, supports personnel decisions, tracks reports and financial performance, manages parts and vendors, and provides technical instruction to hospital staff. Requires substantial biomedical equipment servicing experience, team leadership, customer coordination, valid driver’s license, and onsite availability.
Top Skills:
Biomedical EquipmentIpadIphoneMS Office
Information Technology • Software
Provides administrative support for nonprofit grant applications, including maintaining grant calendars, extracting funder requirements, assembling application materials, entering content into portals, proofreading submissions, verifying completeness, executing approved submissions, and logging confirmations. The role requires strong attention to detail, deadline management, data-entry accuracy, and comfort using web portals, cloud databases, and business software. Prior grant-writing experience is not required.
Top Skills:
AgentproCloud-Based DatabasesCrm SystemsGoogle WorkspaceNotionWeb Portals
News + Entertainment • Social Impact
Provides Tier 1 and Tier 2 end-user support through tickets, calls, and email. Responsibilities include troubleshooting Windows and macOS systems, managing accounts and permissions, installing software and updates, configuring workstations, maintaining printers, supporting Zoom and Slack, managing hardware and software inventory, repairing equipment, training employees, and providing onsite technical support at offices, events, and the Sundance Film Festival.
Top Skills:
Audiovisual EquipmentCopiersGmailGoogle DocsGoogle DriveGoogle Shared DriveGoogle SheetsGoogle SlidesGoogle WorkspaceHelp Desk Issue Tracking SoftwaremacOSNetwork CablingNetwork PrintersNetwork SwitchesProjectorsSlackWindowsZoom
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Top Companies in Miami, FL Hiring Operations & Support Roles
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