Top Operations & Support Jobs in Miami, FL

Supports corporate IT and SaaS infrastructure operations, including Okta integrations, Google Workspace, Slack, Atlassian, GitHub, and endpoint management across macOS and Windows. Provides end-user technical support, assists with IT automation using Okta Workflows and Jira Automation, documents configurations and processes, and collaborates with senior engineers to improve IT solutions and operational efficiency.

Teaching practicum internship providing hands-on classroom experience in early childhood or lower school settings. Interns complete supervised teaching requirements, follow an agreed schedule, meet school compliance standards, and collaborate with a university supervising professor. Applicants must be enrolled in an approved teacher education program and provide enrollment verification, practicum requirements, a resume, statement of interest, and professor contact information.

Provides administrative and office support to leadership and stakeholders, including calendar management, meeting preparation, reception coverage, visitor assistance, mail and package coordination, expense processing, document preparation, and special projects. The intern responds to internal and external inquiries, maintains professionalism, and supports regional office priorities while working onsite at least three days weekly.

Leads administration of complex enterprise applications and integrations, optimizing performance, scalability, and system interfaces. Coordinates upgrades, enhancements, and releases; manages vendor escalations; provides advanced Tier 2 and Tier 3 support; performs root cause analysis; and resolves high-impact incidents. Partners with business and technology stakeholders, maintains application integrations, guides junior administrators, and improves application management standards and procedures.

Support production staff for live and recorded broadcasts by preparing scripts, studio setups, guest logistics, and production materials; gather video/audio/graphics elements; perform basic editing and research; log assets in digital asset management; train on multimedia journalism and technical equipment; ensure productivity, quality, and deadlines.

Manage the Miami office experience by maintaining an organized, welcoming workplace; coordinating supplies, events, visitors, facilities, vendors, deliveries, and vehicle logistics; and providing administrative support to leadership and project teams. Support proposals, contracts, subconsultant agreements, and project administration using Deltek Vantagepoint and Microsoft Office. Handle calls, scheduling, meetings, documentation, and confidential information while managing multiple priorities professionally.

Own and build eMed’s revenue operations function across top-of-funnel marketing operations, lead lifecycle management, routing, attribution, partner referrals, Salesforce data hygiene, and pipeline governance. Establish policies, processes, SLAs, reporting, and forecasting operations while partnering with Sales, Marketing, Channel, Customer Success, and Analytics teams to improve funnel visibility, conversion, data quality, and revenue performance.

Administers preventive maintenance contracts and customer account data, including contract setup, pricing, billing support, cancellations, transfers, and account updates. Reviews discrepancies, generates reports, maintains data integrity, collaborates with Sales, Operations, Pricing, Accounting, and branch teams, and supports customer onboarding, process improvements, and contract-management controls.

Respond to customer inquiries in English and Spanish by phone and email, provide accurate information, resolve concerns, document interactions in a CRM, troubleshoot issues, and follow up on resolutions. The role supports clients with tailored debt management plans, identifies customer needs, escalates issues when necessary, and collaborates with colleagues to improve service processes.

Owns portfolio-wide hotel operations and financial performance analytics, recurring reporting, KPI tracking, executive presentations, and strategic insights for senior leadership. Builds reliable datasets from PMS, POS, CRM, and other systems; improves data quality and system usage; supports development pro formas, property onboarding, and technology-stack integration. Collaborates with Finance, Revenue Management, Operations, and property leaders to identify opportunities, automate workflows, and foster data-driven decision-making.