Top Senior Operations Jobs in Memphis, TN

Own revenue operations reporting, analytics, and business performance insights. Lead strategic initiatives that improve revenue, growth, conversion, efficiency, and contractor network performance. Partner with Sales, Product, Engineering, Finance, and CX to turn data into shipped solutions, automate recurring workflows, manage vendor and cost visibility, and support leadership, board, investor, and sales reporting.

Owns top-of-funnel strategy and revenue operations for Vanta’s Upmarket Sales organization. Responsibilities include lead routing, account assignment, territory management, AE and SDR coverage, account pairing, process optimization, data analysis, and cross-functional GTM initiatives. The role partners with Sales, Marketing Operations, GTM Systems, and Analytics to improve pipeline generation, seller productivity, territory quality, and overall go-to-market efficiency.

Leads enterprise data operations and issue management for certified data products. Responsibilities include issue intake, triage, escalation, SLA monitoring, incident resolution, operational governance, risk reporting, and remediation tracking. Partners with data engineering, data quality, analytics, business, vendor, and technology teams to resolve pipeline failures, production incidents, and quality issues. Produces dashboards, leads operational reviews, and drives automation and continuous improvement across data operations.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

Lead operations for an accounting services firm with a focus on delivery quality, change management, and operational excellence to support growth and integration across acquisitions.

Manage HR and financial operations across the employee lifecycle, including hiring/onboarding/offboarding, benefits administration, performance cycles, vendor and invoice management, budget tracking and forecasting, contractor onboarding, IT/cybersecurity support, and coordination of in-person meeting logistics. Maintain systems, documentation, and reporting to support leadership decision-making and strengthen team culture and operational processes.

Lead design and scaling of sales and partner operations: own GTM systems architecture (Salesforce, LeanData, CPQ), optimize processes and data pipelines, ensure executive reporting accuracy, drive cross-functional alignment, and lead change management and training across the revenue org.

Lead and operate RevOps: own GTM tech stack (Salesforce), forecasting, pipeline analytics, territory and comp design, data hygiene, cross-functional processes, and scale RevOps infrastructure to drive predictable revenue.

Lead and own daily crypto and fiat settlement and trading operations: investigate and resolve breaks, run reconciliations, manage trade lifecycle, automate tasks with Python, run partner go-lives, use LLM tooling, build operational dashboards, and serve as technical SME and on-call responder.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

Serve as the primary technical operations liaison for payroll tax implementations and production support. Validate and troubleshoot data files and integrations (XML/CSV/TXT/JSON), manage escalations, coordinate testing and cutovers, ensure data quality, advise on tax setup, and document SOPs to support customer onboarding and daily operations.

Lead building a RevOps function: design systems, data foundations, and processes; own Salesforce and integrations; create dashboards, forecasting, territory and capacity models; operationalize Sales and CS enablement, churn prediction, and merchant health scoring; support pricing, quota, compensation, and executive reporting to drive predictable revenue growth.

Manage procurement, travel, accounts payable, budgets, and inventory for assigned athletic programs. Oversee vendor and contract management, train staff on card programs, process invoices and payments, prepare budget reports, manage gift-in-kind and mailroom operations, and support athletic events and other assigned duties.

Lead and scale revenue systems, processes, and tooling (HubSpot-centric) to support Sales, Marketing, and Customer Growth. Manage GTM reporting, forecasting, data governance, lead/account routing, territory design, compensation tooling, and post-sale operations. Implement automation and AI-enabled tools to improve prospecting, prioritization, and rep productivity while partnering with revenue leaders and cross-functional teams.

Lead Sales Operations for Enterprise and SDR organizations: territory design, forecasting, KPI/reporting, process and workflow optimization, and launch/scale AI/automation for GTM. Partner cross-functionally to build dashboards, improve rep productivity, and drive scalable, data-driven sales processes.

Owns business-unit operating rhythms, governance, and execution mechanisms. Leads cross-functional initiatives, executive planning, business reviews, dashboards, KPI and OKR visibility, organizational improvements, communications, and collaboration practices. Partners with senior leaders to prioritize work, resolve roadblocks, translate strategy into measurable execution, and recommend corrective actions. The role also supports organizational change, knowledge management, mentorship, onboarding, and scalable team operations.

Leads billing operations for a SaaS organization, overseeing billing infrastructure, system configuration, invoicing accuracy, reconciliation, quote-to-cash processes, revenue reporting, and ASC 606 compliance. Manages billing integrations with Salesforce and SAP, establishes controls and SLAs, resolves billing issues, supports customer lifecycle changes, and partners with Finance, Product, Sales, and Customer Success. The role also develops teams, drives process improvements, and manages subscription, usage-based, and hybrid pricing models.

Own catalog and merchandising data quality end-to-end: monitor catalogs, resolve data issues with brands or directly in Shopify, enforce merchandising standards, audit pricing rules, maintain product structure and discoverability, and partner with Product/Engineering to fix systemic issues and document standards.

Own and optimize CRM data, lead generation workflows, sales and marketing automation, lead scoring, segmentation, database enrichment, integrations, dashboards, and KPIs. Partner with sales and marketing to improve data quality, targeting, nurturing, and deal acceleration. Train teams on CRM best practices, identify process gaps, and implement workflow improvements across the go-to-market technology stack.

Leads the design, administration, and continuous improvement of Customer Success technology infrastructure, particularly Gainsight, CRM integrations, workflows, playbooks, CTAs, health scores, digital engagement, community platforms, reporting, and AI-enabled automation. Owns data quality, governance, platform health, operational readiness, and process documentation while partnering cross-functionally on segmentation, territory alignment, capacity planning, and scalable customer execution.

Travel extensively to support branches and job sites with operations, logistics, installations, training, and project coordination. Troubleshoot issues, lead escalations, standardize processes, support audits and compliance, and partner with sales, vendors, and customers to ensure operational readiness and continuous improvement across multiple locations.

Lead and build the revenue operations function: own HubSpot CRM, pipeline hygiene, forecasting dashboards, deal desk and RACI, comp and capacity planning, cross-functional processes between sales, supply, legal, and finance, and introduce AI-driven efficiencies to automate reporting and ops.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.