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Top Senior Customer Success Jobs in Memphis, TN

20 Days AgoSaved
Remote
Memphis, TN
78K-120K Annually
Senior level
78K-120K Annually
Senior level
Healthtech • Information Technology
The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.
Top Skills: ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
20 Days AgoSaved
Remote
Memphis, TN
90K-175K Annually
Senior level
90K-175K Annually
Senior level
AdTech • Big Data • Enterprise Web • Marketing Tech • Software
As a Sr. Customer Success Manager, you will advise enterprise clients, manage their success with content intelligence, and build strong relationships to achieve business outcomes.
Top Skills: Ai-Powered ToolsExcelGoogle SheetsGoogle SlidesPowerPoint
20 Days AgoSaved
Easy Apply
Remote
Memphis, TN
Easy Apply
Senior level
Senior level
Information Technology
As the Enterprise Client Success Manager, you will enhance client relationships, drive commercial conversations, manage ESG topics, and lead projects to improve client processes.
20 Days AgoSaved
Remote
Memphis, TN
Senior level
Senior level
Artificial Intelligence • Information Technology • Software
The Senior Customer Success Manager will guide enterprise customers in implementing Parspec's platform, ensuring adoption and driving retention and growth. Responsibilities include managing executive relationships, facilitating onboarding and training, and integrating customer feedback into product development while developing best practices for the CSM team.
Top Skills: CpqErpHubspotIntercom
Reposted 20 Days AgoSaved
Remote
Memphis, TN
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.
Top Skills: Customer Engagement SoftwareE-CommerceSaaS
Reposted 20 Days AgoSaved
Remote
Memphis, TN
165K-200K Annually
Senior level
165K-200K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.
Reposted 20 Days AgoSaved
In-Office or Remote
Memphis, TN
154K-200K Annually
Senior level
154K-200K Annually
Senior level
Software
Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.
Top Skills: Ai Copilots/AgentsCommunity PlatformsGainsightKnowledge SystemsLms ToolsPx
Reposted 20 Days AgoSaved
Remote
Memphis, TN
130K-140K Annually
Senior level
130K-140K Annually
Senior level
Information Technology • Internet of Things
The Senior Manager, Customer Success will lead a team of Customer Success Managers, focusing on achieving performance targets, training, development, and managing customer engagements and escalations.
Reposted 20 Days AgoSaved
Remote
Memphis, TN
135K-158K Annually
Senior level
135K-158K Annually
Senior level
Legal Tech • Software
The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.
Top Skills: B2B SaasLegal Tech
Reposted 20 Days AgoSaved
Remote
Memphis, TN
Senior level
Senior level
Fintech • Financial Services
As RVP of Customer Success, you will launch clients, cultivate relationships, and ensure satisfaction while managing account growth and support.
Top Skills: CoupaCrm SoftwareGoogle SuiteMicrosoft Office SuitePurchasing Systems (AribaSAPTaulia)
Reposted 20 Days AgoSaved
Remote or Hybrid
Memphis, TN
130K-145K Annually
Senior level
130K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 20 Days AgoSaved
Remote or Hybrid
Memphis, TN
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
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Reposted 20 Days AgoSaved
Easy Apply
In-Office or Remote
Memphis, TN
Easy Apply
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Artificial Intelligence
The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.
Top Skills: SaaS
21 Days AgoSaved
Remote
Memphis, TN
101K-169K Annually
Senior level
101K-169K Annually
Senior level
Fintech • Information Technology • Analytics
The Sr. Customer Success Manager develops customer relationships, ensures satisfaction with services, manages training, and communicates with teams to maximize customer value and retention.
Top Skills: AnalyticsE-Commerce SoftwareExcel
21 Days AgoSaved
Remote
Memphis, TN
130K-175K Annually
Senior level
130K-175K Annually
Senior level
Edtech
Lead the Partner Success team to ensure partner adoption, achieve measurable outcomes, and develop team performance while collaborating cross-functionally.
Top Skills: SaaS
Reposted 21 Days AgoSaved
Remote
Memphis, TN
180K-180K Annually
Senior level
180K-180K Annually
Senior level
Artificial Intelligence • Information Technology
The role involves managing strategic customer relationships, driving growth and retention, and ensuring value realization for high-value enterprise accounts.
Top Skills: SaaS
21 Days AgoSaved
Remote
Memphis, TN
Senior level
Senior level
Software
The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.
Top Skills: Ai ToolSalesforceVitally
Reposted 21 Days AgoSaved
Remote
Memphis, TN
Senior level
Senior level
AdTech
The Senior Manager of Customer Success leads a $2M portfolio, ensuring client success through strategic partnership, account management, and growth initiatives. Responsibilities include relationship management, driving platform engagement, risk management, and cross-functional collaboration to enhance client value and retention.
Top Skills: Sponsorunited Platform
Reposted 21 Days AgoSaved
Remote
Memphis, TN
118K-165K Annually
Senior level
118K-165K Annually
Senior level
Software • Cybersecurity
The Technical Customer Success Manager will manage customer relationships, drive product adoption, and ensure customer satisfaction and renewal in a B2B SaaS environment.
Top Skills: B2B SaasCybersecurity
Reposted 21 Days AgoSaved
Remote
Memphis, TN
33K-165K Annually
Senior level
33K-165K Annually
Senior level
Edtech
Manage and coach a team of Customer Success Managers to drive renewals, expansions, and customer engagement in the SMB and mid-market segments.
Top Skills: ChurnzeroGainsightZendesk
22 Days AgoSaved
In-Office or Remote
Memphis, TN
Senior level
Senior level
Healthtech • Software
As a Senior Customer Success Manager at Cozeva, you will manage key customer relationships, ensure product utilization, drive customer success, and gather insights to influence product direction, all aimed at achieving customer goals in healthcare technology.
Top Skills: Customer Relationship Management (Crm)SaaS
22 Days AgoSaved
Remote
Memphis, TN
Senior level
Senior level
Artificial Intelligence • Healthtech
Lead and scale the Technical Customer Success team, refine onboarding processes, handle technical escalations, and partner with other departments to ensure customer satisfaction and drive growth.
Top Skills: APIsFhirHl7JSONPythonSQLXML
22 Days AgoSaved
In-Office or Remote
Memphis, TN
1-1 Annually
Senior level
1-1 Annually
Senior level
Software
The Strategic Customer Success Manager will manage enterprise accounts, drive product adoption, collaborate with stakeholders, and ensure customer success with Revyse's platform.
Top Skills: AsanaNotionSlackZendesk
Reposted 22 Days AgoSaved
Remote
Memphis, TN
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Information Technology • Consulting
As a Client Success Manager at HONK, you will onboard new clients, deliver training, drive account growth, and support strategic initiatives to enhance customer relationships.
Top Skills: AsanaHubspotZendesk
Reposted 22 Days AgoSaved
Remote
Memphis, TN
Senior level
Senior level
Travel
The VP of Customer Success will lead customer success initiatives for property managers and property owners, ensuring satisfaction, operational excellence, and strategic growth.
Top Skills: SaaS
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