Top IT Jobs in Louisville, KY

Build and maintain relationships with Virginia agencies, clients, and suppliers for IT security services. Advise clients, identify needs, recommend solutions, resolve complaints and escalations, lead meetings, present to varied audiences, and support strategic planning and pipeline growth. The role requires strong communication, conflict resolution, leadership, customer service, CRM and Microsoft Office proficiency, IT-sector relationship management experience, and travel to Richmond or other locations.

Build and maintain React single-page applications with responsive, accessible interfaces for financial reconciliation and exception-management workflows. Integrate secure REST APIs, implement protected routing and state management, optimize data-rich screens, and troubleshoot asynchronous UI behavior. Collaborate with backend, reporting, ingestion, QA, product, and DevOps teams while documenting components, UX standards, and integration contracts.

Leads the Service Management Office and establishes governance for incident, problem, change, release, knowledge, and service-management practices across 24x7 client IT operations. The role drives major-incident response, RCA quality, executive and customer communications, operational reporting, continuous improvement, ITSM tooling, standardization, and accountability across global technical teams, vendors, and delivery organizations.

Leads IT risk advisory engagements involving IT internal audit, SOX compliance, ITGCs, SOC reporting, technology risk, cybersecurity governance, and control assessments. Manages planning, testing, documentation, budgets, timelines, client reporting, and deliverables while mentoring consultants. Advises clients on governance, internal controls, compliance, remediation, and technology improvements. Supports proposals, business development, recruiting, and client relationship management.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA. Manages employee onboarding, laptop provisioning, equipment shipping, user accounts, permissions, and security groups across Google Workspace, Microsoft 365, Slack, and internal systems. Creates knowledge-base articles and training guides while helping establish IT workflows for the company’s North American expansion.

Performs application analysis and functional testing for enterprise systems supporting AmeriCorps. Responsibilities include analyzing workflows, defects, and change requests; creating and executing functional, regression, automated, and user acceptance tests; validating data integrations; coordinating test cycles; documenting defects and results; supporting release readiness; and maintaining system documentation.

Analyze enterprise application behavior, defects, workflows, and change requests; develop and execute functional, regression, automated, and user acceptance tests; coordinate testing with development, database, and operations teams; validate data flows and integrations; document defects, results, process gaps, and system workflows; track remediation and support release readiness across development, test, and production environments.

Architects and develops ServiceNow ITAM, SAM, HAM, and CMDB capabilities. Designs workflows, integrations, scripts, applications, and data governance processes; maintains CMDB health and supports platform upgrades. Translates stakeholder requirements into technical solutions, estimates effort, creates documentation, performs code reviews, mentors developers, and contributes to testing and continual process improvement. The role is remote and requires obtaining Public Trust clearance.

Develop and maintain AmeriCorps grants management applications using Java, Oracle, PL/SQL, and SQL. Modernize systems, implement enhancements and interfaces, support security and privacy requirements, collaborate with stakeholders to capture and deliver requirements, and perform application testing and maintenance.

Lead the architecture, development, deployment, and reliability of cloud-based customer experience platforms using AWS, Genesys Cloud, and Salesforce Service Cloud. Design integrations, data pathways, CI/CD pipelines, and infrastructure automation while ensuring security, compliance, scalability, and performance. Serve as a technical subject matter expert, guide global agile teams and vendors, coach engineers, establish DevOps practices, and troubleshoot critical production issues.

Develop and maintain scalable CX orchestration platforms using AWS, Genesys Cloud, and Salesforce Service Cloud. Own feature design, implementation, deployment, reliability, troubleshooting, documentation, and code reviews. Collaborate with product, QA, design, and engineering teams; make data-driven technical decisions; provide basic mentorship; and independently lead smaller project components while communicating progress, risks, and blockers.

Provides architectural leadership for complex CX orchestration platforms built on AWS, Genesys Cloud, and Salesforce. Designs integrations and distributed systems, establishes engineering standards, leads governance and technical roadmaps, resolves high-impact production issues, evaluates technologies, and mentors senior engineers and technical leaders. The role influences enterprise architecture, risk mitigation, platform strategy, and cross-functional technical decisions.

Designs Azure-based data models, simulations, test environments, automated testing frameworks, and performance validation solutions for healthcare data pipelines. Develops test data generators, validates ETL and HL7 FHIR transformations, supports data quality and reliability, and collaborates with engineers and architects on design and code reviews. The role also provides technical guidance on testing architecture, CI/CD, infrastructure as code, resiliency, and large-scale cloud data processing.

Designs, develops, and maintains accessible, public-facing training products for CMS programs, including user guides, job aids, webinars, scripts, storyboards, and microlearning. Translates system requirements and validated workflows into clear instructional content, manages CMS review and clearance cycles, maintains version control, and collaborates with technical, policy, UX, editorial, and Agile teams. Ensures content accuracy, accessibility, consistency, and alignment with evolving system releases.

Develops and maintains automated and manual tests for web applications, APIs, microservices, databases, and data workflows. Uses Playwright, Selenium, SQL Server, Azure services, and API testing methods to conduct functional, integration, regression, performance, accessibility, and user acceptance testing. Collaborates with engineering and DevOps teams, supports CI/CD automation, validates healthcare data integrity, documents defects, and ensures compliance with Section 508, FedRAMP, and HIPAA requirements.

Drafts and updates CMS announcements, notices, emails, and website content for system releases. Translates policy, regulatory, and technical requirements into accessible user communications, manages multi-stakeholder review cycles, tracks adjudications, and ensures accuracy, version control, approved terminology, and Section 508 compliance across communication artifacts.

Leads the IT strategy and organization for Jacuzzi Bath, building a scalable shared-services model across manufacturing and remodeling operations. Oversees IT teams, enterprise systems, ERP and CRM implementations, service management, cybersecurity, data governance, process automation, budgets, vendors, and continuous improvement. Partners with executive and functional leaders to deliver reliable technology, improve operational efficiency, and support business growth.

Leads Jamf’s enterprise applications and digital workplace platforms, including ServiceNow and Atlassian. Owns platform roadmaps, architecture, governance, delivery, integrations, vendor relationships, budgets, licensing, and AI capability adoption. Manages and develops platform administrators, developers, and architects while serving as the escalation point for critical issues. Partners with IT, Security, and business stakeholders to improve employee productivity, automate workflows, control SaaS costs, and guide cross-platform strategy.

Leads technical support for federal business development, capture, and proposal efforts. Develops compliant architectures spanning data centers, cloud, cybersecurity, AI/HPC, edge computing, and classified hosting. Reviews solicitations, creates technical narratives and graphics, supports pricing, customer briefings, demonstrations, and bid decisions. Advises leadership on federal technology trends, compliance frameworks, and competitive positioning while engaging DoD, Intelligence Community, and civilian agency stakeholders.

Manage the day-to-day cybersecurity program, including audits, risk registers, third-party risk assessments, security policies, awareness training, vulnerability remediation, MDM security, incident response exercises, and compliance with HIPAA, HITECH, NIST, and HITRUST frameworks. The role prepares security metrics for leadership, coordinates cross-functional remediation, and supports continuous improvement of healthcare information security controls. It is primarily remote with limited travel.

Conduct penetration tests across infrastructure, networks, web and mobile applications, and cloud environments. Perform application and cloud security testing, simulate adversary techniques, develop custom security tools, document vulnerabilities, validate remediation, and support HIPAA, SOC 2, and PCI DSS compliance. Collaborate with engineering and product teams, track emerging threats, and contribute to purple-team exercises, tabletop events, and security training.

Manages ServiceNow queues, ticket triage, assignments, SLA and KPI reporting, account submissions and recertifications, vulnerability coordination, AWS Health Alerts, system and website monitoring, service account password changes, audit artifact collection, and AWS/Azure inventory reporting. The role coordinates with security, engineering, administration, and business stakeholders to resolve alerts, track remediation milestones, and support federal cloud operations.

Develop and maintain a large-scale production web application across UI and API tiers. Responsibilities include implementing frontend enhancements, fixing bugs, improving accessibility and performance, developing Python-based APIs, supporting third-party integrations and batch processing, enhancing search and administrative features, migrating legacy data, and ensuring application scalability, security, and reliability across multiple releases.

Supports and manages business and IT projects, including ERP implementations, through planning, execution, reporting, risk management, stakeholder coordination, and change management. Maintains project plans, budgets, schedules, KPIs, documentation, and PMO standards while coordinating cross-functional teams, vendors, and system integrators. Facilitates meetings, tracks dependencies and issues, and escalates concerns to project leadership.

Coordinates business and IT projects through planning, execution, reporting, risk and issue management, stakeholder communication, and completion. Maintains project plans, dependencies, budgets, KPIs, dashboards, documentation, and PMO standards. Works with cross-functional business and technical teams, vendors, and system integrators. Supports ERP implementations, organizational change management, resource planning, portfolio reporting, and Agile, Waterfall, or hybrid project methodologies.