Top Tech Jobs & Startup Jobs in Louisville, KY

Consults with enterprise clients on GA4, Amplitude, Google Tag Manager, Tealium, and related analytics platforms. Manages project tasks in Asana, communicates with clients, reviews implementations and data, identifies solutions, recommends best practices, and supports integrations. The role maintains client relationships, answers questions, attends meetings, and delivers high-quality analytics consulting services.

Analyzes social media activity, brand mentions, reviews, trends, competitors, and performance data for Globe Life and its subsidiaries. Monitors corporate social media inboxes and reputation platforms, routes messages, identifies brand risks, and produces weekly and monthly reports. Collaborates with marketing and social media strategy teams to develop initiatives, improve online reputation, support content development, and strengthen social media presence across corporate and agency channels.

Provides bilingual Spanish-English customer support through phone, email, and written correspondence. Resolves inquiries accurately, handles escalations, meets quality and service-level metrics, and contributes to department initiatives. The role requires strong communication, listening, problem-solving, computer, and customer service skills, along with schedule flexibility, shift work, and occasional overtime. This is a remote, Monday-through-Friday position.

Handles inbound cancellation calls and outbound lapse-recovery contacts for life insurance policyholders. The representative assesses customer needs, explains policy options, recommends coverage or payment solutions, documents interactions, maintains product knowledge, and meets contact-center KPIs for retention, call quality, resolution, attendance, and productivity. This is a remote, part-time Monday–Friday role requiring strong communication, customer service, and problem-solving skills.

Provides security architecture and enablement across SaaS platforms, APIs, custom applications, data integrations, cloud environments, and AI workflows. Partners with product, engineering, data, architecture, identity, infrastructure, enterprise, and procurement teams to conduct threat reviews, develop secure-by-design patterns, assess vendors, implement guardrails, and manage risks. Translates security requirements into practical solutions, supports enterprise data strategy and M&A integration, and mentors teams as a trusted security advisor.

Provide Tier 2 technical support for Android-based POS software and hardware, troubleshooting payments, inventory, reporting, networking, and device issues. Investigate logs and system behavior, resolve escalated customer cases, and collaborate with Product and Engineering on bugs and fixes. Maintain troubleshooting documentation, assist with releases and hardware compatibility testing, and participate in on-call coverage for critical incidents.

Own and evolve HCSS’s organic social media and influencer strategy across channels. Develop and publish content, manage communities, execute integrated campaigns, support thought leadership and employer branding, and collaborate across marketing and business teams. Monitor trends and emerging platforms, build influencer programs, analyze performance, and optimize social presence. The role supports national and global audiences, with occasional travel of up to 5% for conferences, customer visits, and company events.

Leads delivery of cybersecurity training across CrowdStrike technologies, manages technical instructors, and oversees coaching, performance, scheduling, budgets, reporting, and resource allocation. Partners with sales and internal teams to scope customer engagements, recommend training, and improve enablement and revenue outcomes. Serves as a technical training subject matter expert, develops courses, analyzes training effectiveness and KPIs, and communicates with executive and technical audiences. Requires cybersecurity expertise, training management experience, LMS and virtual delivery platform proficiency, project management, and occasional travel.

Performs red team operations, penetration testing, adversary emulation, and security assessments across systems, applications, databases, and networks. Develops customer-facing reports and recommendations, communicates findings to technical and executive audiences, supports information security programs, and provides operational guidance during crisis scenarios. Requires advanced security tooling, networking, systems, scripting, and red team expertise, with occasional travel.

Own strategic enterprise B2B SaaS accounts, driving adoption, retention, renewals, expansion, and net revenue retention. Build executive relationships, develop success and account plans, identify upsell opportunities, manage customer health and risks, coordinate cross-functional support, lead account reviews, and deliver training and best practices. The role also mentors team members and requires strategic communication with complex stakeholders.

Build profitable growth and retention across independent insurance agency partners. Responsibilities include frequent agency engagement, onboarding support, account penetration, sales productivity, incentive administration, market feedback, and collaboration with sales and product teams. The role requires strong P&C insurance sales experience, negotiation, communication, organization, value-based selling, CRM proficiency, and occasional travel.

Build trusted relationships with VIP players, deliver personalized promotions and experiences, manage promotional budgets, support customer events, improve engagement and loyalty, and follow VIP and responsible gaming policies. The role requires analyzing trends, working collaboratively in a fast-paced environment, traveling, working nights and weekends, and obtaining a state gaming license.

Own strategic relationships with senior living operators, driving product adoption, measurable ROI, renewals, expansion revenue, and customer satisfaction. Lead executive business reviews, develop account and impact plans, resolve issues proactively, identify growth opportunities, and represent customer needs internally. Mentor customer success professionals while managing a complex book of business. The role requires approximately 30% travel for on-site visits, business reviews, and key client engagements.