Top IT Support & Helpdesk Jobs in Las Vegas, NV

Manage and maintain IBM Power I (AS/400/iSeries) systems for internal operations and clients, ensuring high availability, disaster recovery, backups, replication, firmware/software maintenance, network/security administration, incident response, documentation, CL programming, query/reporting, and client communication. Perform new installs, HA rollover exercises, and collaborate with teams and vendors.

Leads the operational ownership, support, governance, and lifecycle management of engineering applications. Coordinates incidents, upgrades, releases, vendor relationships, configuration, compatibility, documentation, and continuous improvement across platforms such as Revit, AutoCAD, Navisworks, BIM 360, and Autodesk Construction Cloud. Partners with engineering, IT, business stakeholders, and vendors to prioritize work, maintain application reliability, and align services with project needs. Also leads assigned resources through workload management, coaching, performance feedback, and capability development.

Manages and maintains Workday HCM systems, including configuration, testing, upgrades, releases, troubleshooting, documentation, compliance, and process improvements. Serves as a Workday subject matter expert, coordinates system projects and change management, performs root cause analysis, manages vendors, and supports HR business processes across multiple Workday modules.

Provides onsite, customer-facing IT support for desktop operating systems, mobile devices, networks, business applications, and cybersecurity tools. Troubleshoots complex issues, supports TCP/IP, DNS, and DHCP, documents solutions, manages multiple tasks, and participates in on-call coverage. The role requires strong communication, customer service, analytical, organizational, and project management skills, plus the ability to work extended hours and lift equipment. Experience with Jamf, Linux, business applications, and live events is beneficial.

Provide technical support for gaming cabinets, computers, and related equipment. Troubleshoot hardware, software, power, connectivity, and configuration issues; install, configure, repair, and validate equipment at customer sites; use remote-support tools; document diagnostics; prioritize service requests; escalate complex issues; and deliver customer assistance during on-call or after-hours coverage.

Monitors critical network systems, answers customer technical support calls, creates and triages tickets, assesses impact and urgency, escalates issues, owns tickets through resolution, and communicates outage updates. The role operates in a 24/7 network operations environment and supports connectivity, hardware, software, and system issues.

Leads firm-wide IT strategy, governance, budgeting, vendor management, security, business continuity, and project delivery. Supervises IT, data analytics, and software development teams; oversees Power BI and Snowflake initiatives, internal applications, technology vendors, and Azure DevOps projects. Advises executive leadership on technology risks, AI, automation, architecture, and spend while developing managers and ensuring reliable support for legal operations.

Provides on-site IT support across multiple charter school campuses, troubleshooting hardware and software, installing and maintaining workstations, network equipment, and peripherals, and supporting technology deployments. Coordinates with remote IT teams, communicates with school administrators, manages service tickets and documentation in ConnectWise Manage, and tracks time and deliverables. Requires reliable transportation, independent work skills, customer service abilities, a valid driver’s license, and successful school background verification.

Manage, install, and maintain enterprise Windows servers, workstations, virtualization (Hyper-V/VMware), shared storage (EMC/NetApp/iSCSI), Active Directory and core network services, Exchange/SQL servers, high-availability clustering, thin-client environments, and security/compliance documentation for a federal test-range support contract.

Provides enterprise IT support by troubleshooting and resolving hardware, software, application, networking, printer, and account issues. Installs and configures equipment and software, creates and deploys PC images, scripts, and packages, and documents solutions. Supports onboarding and offboarding of IT assets and user accounts, assists end users remotely and onsite, coordinates with network, systems, and security teams, and develops documentation and training materials. The role requires strong communication, problem-solving, organization, and customer-service skills.