Top Customer Support Jobs in Las Vegas, NV

The Express Lube Advisor will perform and advise on automotive service and repairs while delivering excellent customer service at a dealership.

Responsible for resolving buyer-seller discrepancies at vehicle auctions. Ensures customer issues are addressed and arbitration policies enforced while providing exemplary service and maintaining communication with management.

The Box Office Ticket Seller provides customer service, sells tickets, manages will-call tickets, handles cash, and assists with various box office functions.

Lead and define strategic direction for Technical Support, driving AI transformation, operational efficiency, SLA and CSAT targets. Build and develop a multi-level support organization, manage executive escalations, partner cross-functionally with Product, Engineering, Sales, and Customer Success, and measure performance with KPIs to scale support delivery.

Respond to client inquiries via Zendesk and phone, resolve routine issues, perform accurate data entry (including CIRBI Gatekeeper and account profile tasks), follow up within timelines, comply with quality/regulatory standards, and collaborate with teams to meet service objectives.

Handle inbound and outbound calls from applicants, provide benefits-related customer service, and accurately document interactions. Meet typing and connectivity requirements, pass background and internet-speed checks, and work scheduled EST hours. Remote role restricted to specified US states.

Provide account management and customer service for personal lines clients: prepare applications, certificates, endorsements, and reports; enter and analyze data in insurance systems; support advisors and client service teams; process audits and expirations; and complete special projects to improve processes.

Lead a team of support specialists to deliver world-class customer service for a SaaS platform. Own hiring, training, mentoring, performance management, and process implementation. Manage multi-channel contact queues (cases, phone, chat), set team and individual goals, collaborate with Product and Engineering to prioritize issues, and foster a positive, customer-centric work environment.

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.