Top Customer Support Jobs in Las Vegas, NV

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Supervisor of Service Delivery oversees daily operations and staff involved in providing service and support to customers, ensuring satisfaction and compliance with regulations. They coordinate projects, provide training, and manage client relations.

Responsible for resolving buyer-seller discrepancies at vehicle auctions. Ensures customer issues are addressed and arbitration policies enforced while providing exemplary service and maintaining communication with management.

Schedule patients for injections and surgical procedures, process new referrals, update client files, notify law firms of appointments, maintain HIPAA confidentiality, meet quarterly targets, manage high call volume, and perform related administrative duties in-office in Las Vegas.

The Senior Escalation & Incident Manager at Docker will oversee complex customer issues, manage escalations, mentor teams, and enhance processes to improve incident management and communication with engineering.

The Director of Customer Operations will drive the performance of a global Customer Support organization, define an AI-first support strategy, and improve operational efficiency while leading a team and driving business-critical metrics.

Guide customers in onboarding and implementation of the software, coordinate timelines, train teams, troubleshoot issues, and improve processes.

The Insurance Verification Specialist ensures accurate dental insurance verifications, manages client systems, and supports customer communication regarding verifications.

The Government Travel Consultant secures travel arrangements for federal agencies, ensuring compliance with government standards while providing quality customer service. This role includes maintaining queues, processing cancellations, and advising clients on travel updates.