Top Customer Support Jobs in Las Vegas, NV

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Manager, CX Workforce Capacity will develop workforce strategies, manage a team, optimize staffing models, analyze performance, and enhance processes for the Customer Experience team.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Front Office Training Manager oversees and enhances training programs for Front Desk and Concierge staff, ensuring luxury service standards while collaborating with various departments to improve guest service delivery.

The Junior Supervisor oversees the Servicing Department, manages call volume, trains staff, resolves escalated issues, and ensures compliance with procedures.

Schedule patients for injections and surgical procedures, process new referrals, update client files, notify law firms of appointments, maintain HIPAA confidentiality, meet quarterly targets, manage high call volume, and perform related administrative duties in-office in Las Vegas.

Complete FMLA/Disability forms accurately and in a timely manner while providing excellent customer service and adhering to HIPAA regulations.

The Customer Operations Coordinator role focuses on delivering superior customer service, managing order processing, vendor interaction, inventory monitoring, and logistics tracking to ensure a seamless customer experience.

The role involves ensuring quality in support interactions, implementing QA programs, conducting audits, and designing training materials to improve customer satisfaction and operational efficiency.

The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.