Top Customer Support Jobs in Las Vegas, NV

Handles inbound customer contacts by phone, email, and chat; resolves booking, billing, app, and vehicle-access issues; documents interactions in CRM systems; follows escalation procedures; meets support KPIs; and identifies recurring issues for process improvement. The role is onsite in Las Vegas and includes shift work and weekends.

Provides customer service and resident support in a student housing community. Assists with leasing, marketing, tours, social media, inquiries, resident records, move-ins and move-outs. Organizes community events, promotes inclusion, supports safety procedures, reports issues, assists with emergencies, and collaborates with housing staff. Requires evening, weekend, special-event, and emergency on-call availability.

Provides professional customer assistance by answering questions, resolving service concerns, maintaining accurate records, following up on requests, and escalating complex issues. Coordinates with internal teams, supports daily administrative and customer service operations, and contributes to an organized, customer-focused environment. The role requires strong communication, organization, attention to detail, adaptability, and the ability to manage multiple priorities.

Manage a portfolio of personal injury-related cases, coordinating with law firms, medical providers, clients, and insurers. Investigate billing and case progress, negotiate resolutions, apply collections strategies, and meet customer experience, financial, SLA, and performance targets. The role requires personal injury case experience, claims-law and medical knowledge, strong communication, negotiation, decision-making, and the ability to work accurately in a fast-paced Las Vegas office environment.

Answer incoming customer calls to record initial insurance claims information, enter data into claims system, provide basic information, and route inquiries to appropriate departments while delivering bilingual customer service.

Provide individualized academic advising and degree planning for Airmen pursuing CCAF degrees. Interpret degree audits, assist with admissions/registration/graduation, support Air Force education systems, maintain records, support ceremonies and testing, and deliver customer service at Nellis AFB.

Provides bilingual English/Spanish member support through high-volume inbound and outbound calls, email, and digital channels. Welcomes members, explains services, identifies needs, schedules financial coaching appointments, connects members with appropriate resources, resolves routine issues, documents interactions accurately, and coordinates handoffs with financial coaches. The role requires strong communication, empathy, attention to detail, confidentiality, productivity, and effective use of multiple contact center systems in a fully remote environment.

Provides bilingual English/Spanish customer support for members seeking financial coaching. Handles high-volume inbound and outbound calls, emails, scheduling, registrations, service questions, follow-ups, documentation, and member referrals. Maintains accurate records, protects confidential information, resolves routine issues, escalates when necessary, and meets contact center performance and quality standards in a fully remote environment.

Provides Level 1 technical support for a SaaS platform through phone and email. Troubleshoots product issues, guides customers, documents resolutions, escalates complex cases, and collaborates with internal teams. The role also provides onsite support at industry events approximately twice annually. This is a fully remote U.S. position with a Monday–Friday, 10:00 AM–7:00 PM ET schedule.

Provides phone, chat, and email support for e-commerce customers, answers product and purchasing questions, supports self-service and automation initiatives, identifies customer interaction trends, and assists with website updates and training course materials. The role requires clear communication, accuracy, problem-solving, flexible scheduling, and collaboration with sales, internal teams, and vendors.

Provide corporate travelers with expert consultation and booking services for domestic and international air, rail, road, and lodging. Use Galileo and other GDS platforms to arrange complex itineraries, comply with travel policies and regulations, resolve issues, anticipate traveler needs, and identify additional services. Collaborate with teammates through coaching and feedback while supporting a 24/7 operation that includes afternoon and weekend shifts.