Top Senior Level Operations & Support Jobs in Las Vegas, NV

Handle eMarketplace customer inquiries (Amazon, eBay, Walmart), resolve issues on first contact including returns and website assistance, liaise across departments, use company tools/databases, meet customer service metrics, make product recommendations, participate in training, and follow company policies.

Build and lead EdSights' technical support function: select ticketing tooling, create SLAs and escalation paths, run day-to-day ticket triage, implement AI chatbot and knowledge base, own support KPIs and QA, triage API/integration issues, and hire and train a growing support team while partnering with Product and Engineering to resolve product gaps.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Lead studio operations and integration with central PlayStation functions. Build internal operations capabilities, manage budgets, IT/security alignment, HR/talent processes, strategic planning, and execution of initiatives. Build and mentor an operations team and foster a healthy studio culture.

Lead and scale regional business operations including office setup, entity incorporation, payroll, vendor management, recruiting support, event logistics, and cross-functional process improvements. Manage a team of Business Operations Partners, track projects, remove operational bottlenecks, and partner with HR, Finance, Legal, Product, and Engineering to enable market launches and company growth.

The Site Manager oversees daily operations of fuel maintenance projects for USACE, ensuring compliance with regulations, safety standards, and quality control while managing a team and interacting with subcontractors and clients.

Lead the development and negotiation of healthcare provider contracts, managing a team and ensuring regulatory compliance while improving network strategies.

The Director of Launch Management is responsible for ensuring operational readiness and accountability for every product launch, maintaining the Launch Calendar, coordinating cross-functional teams, providing visibility on launch status, and driving continuous improvement in the launch process.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

Provide senior-level Windows server and virtualization administration, storage and backup maintenance, and IAM support. Assist with Exchange to Microsoft 365 migration, Active Directory restructuring, PC/laptop deployments, and intermittent help desk support for users. Develop support documentation and collaborate with the agency's IR team.