The Role
Administer and configure SAP Concur Travel & Expense, including workflows, policies, audit rules, reporting, integrations, and corporate card programs. Troubleshoot system issues, maintain data integrity, support upgrades, and analyze spending for compliance and savings. Provide user support, documentation, training, onboarding, and coordination with Finance, HR, IT, Procurement, SAP Concur support, and technical teams.
Summary Generated by Built In
We believe in the power and joy of learning
At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Position Summary
As a Concur Administrator at Cengage, you will guide our financial operations through the management of the SAP Concur Travel & Expense platform. Your duties encompass administration, configuration, improvement, and ongoing support. This position allows you to improve processes and deliver dependable support to Finance, Accounting, HR, IT, Procurement, and business team members. You will function as the authority on travel and expense workflows, maintaining a user-friendly and compliant T&E environment.
Key Responsibilities
Concur System Administration & Configuration
At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Position Summary
As a Concur Administrator at Cengage, you will guide our financial operations through the management of the SAP Concur Travel & Expense platform. Your duties encompass administration, configuration, improvement, and ongoing support. This position allows you to improve processes and deliver dependable support to Finance, Accounting, HR, IT, Procurement, and business team members. You will function as the authority on travel and expense workflows, maintaining a user-friendly and compliant T&E environment.
Key Responsibilities
Concur System Administration & Configuration
- Act as the main administrator and technical lead for the SAP Concur Travel & Expense platform.
- Configure and coordinate users, roles, expense categories, forms, workflows, policies, audit rules, travel settings, and reporting structures.
- Coordinate approval workflows and travel policies in alignment with company guidelines and compliance requirements.
- Perform system maintenance, testing, upgrades, and configuration changes following established guidelines.
- Monitor system performance, troubleshoot issues, and optimize configurations to improve efficiency and user experience.
- Maintain integrations between Concur and ERP, HR, payroll, and financial systems, including expense data feeds and payment handling.
- Support corporate card programs, including credit card feeds, reconciliation, clearing procedures, and managing exceptions.
- Build, customize, and maintain reports, dashboards, and analytics within Concur.
- Examine travel and expense spend data to identify trends, uncover compliance risks, and find cost-saving opportunities.
- Explore approaches to optimize travel and expense management through system automation and refinements.
- Act as the primary liaison between business partners and technical teams for Concur-related projects.
- Offer knowledge on travel and expense guidelines, policy formulation, reimbursement procedures, and adherence requirements.
User Support & Training
- Act as the main contact for Concur-related support and resolving issues.
- Resolve system problems and work alongside SAP Concur support and internal IT groups when needed.
- Develop user guides, training materials, and documentation.
- Conduct training sessions for employees, managers, and administrators to promote system adoption and policy compliance.
- Support onboarding of new users and provide ongoing mentorship related to expense reporting, travel booking, mobile applications, and corporate card processes.
- Ensure data integrity across Concur and connected systems.
- Implement and maintain expense policies, audit rules, and controls to detect and prevent non-compliant transactions.
- Conduct periodic audits to ensure accurate reporting, policy adherence, and approval compliance.
- Support regulatory, internal audit, and financial reporting requirements.
- Maintain effective oversight of travel and expense procedures along with corporate card programs.
Qualifications
Education
Education
- Bachelor's degree in Information Systems, Computer Science, Finance, Accounting, Business Administration, or a related field.
- Equivalent combination of education and relevant experience will be considered.
Experience
- Over 5 years of experience coordinating, managing, or supporting SAP Concur Travel & Expense.
- Strong experience configuring Concur Expense, Concur Travel, and Concur Reporting.
- Experience integrating Concur with ERP financial systems (SAP).
- Direct experience managing corporate card programs, credit card feeds, reconciliation, and payment processing.
- Experience supporting travel booking tools, Travel Management Companies (TMCs), and Concur Travel preferred.
- Knowledge of expense management processes, reimbursement workflows, receipt management, and travel compliance requirements.
- Experience with Travel, Expense, Request, Reporting, ExpenseIt, TripIt, and related Concur solutions.
Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected].
About Cengage
Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected].
About Cengage
Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$77,100.00 - $100,200.00 USDSkills Required
- Bachelor's degree in Information Systems, Computer Science, Finance, Accounting, Business Administration, or a related field; equivalent education and relevant experience may be considered.
- More than 5 years of experience coordinating, managing, or supporting SAP Concur Travel & Expense.
- Strong experience configuring Concur Expense, Concur Travel, and Concur Reporting.
- Experience integrating Concur with ERP financial systems, including SAP.
- Direct experience managing corporate card programs, credit card feeds, reconciliation, and payment processing.
- Experience supporting travel booking tools, Travel Management Companies, and Concur Travel.
- Knowledge of expense management processes, reimbursement workflows, receipt management, and travel compliance requirements.
- Experience with Concur Travel, Expense, Request, Reporting, ExpenseIt, TripIt, and related Concur solutions.
Cengage Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cengage Group and has not been reviewed or approved by Cengage Group.
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Leave & Time Off Breadth — Paid parental leave and company-designated wellness time off (including a year-end week off) stand out as notable time-away benefits. Flexible work positioning (virtual-first/remote-first) further increases the practical value of time-off and work-life support.
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Wellbeing & Lifestyle Benefits — Workplace mental-health support appears to be a meaningful part of the rewards package, reinforced by external recognition for mental-health practices. Wellness-oriented programs and designated wellness days contribute additional lifestyle value beyond cash pay.
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Inclusive Benefits Coverage — Benefits and policies signal strong inclusion positioning, supported by external equality recognition. Family-related supports (e.g., fertility resources and parent support) also broaden who can benefit from the package.
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The Company
What We Do
With more than 100 years of serving learners, Cengage Group is a global edtech company that enables student choice. No matter how, where, when or why someone wants to learn, our portfolio of education businesses supports all students, from middle school through graduate school and skills education, with quality content and technology. Collectively, our three business units – Cengage Academic, Cengage Work, and Cengage Select – help millions of students each year in more than 125 countries achieve their education and career goals and lead choice-filled lives. Visit us at www.cengagegroup.com
Why Work With Us
Our employee experience centers around a shared purpose: to help millions of learners achieve their dreams and improve their lives through education. Whether you want to make a difference in the world or start a fulfilling career in edtech, we focus on providing our employees with meaningful work while empowering them with resources to succeed.
