Top Senior Level Customer Success Jobs in Las Vegas, NV

The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.

As a Manager of Customer Success at Eversight, you will lead a team to ensure customer satisfaction and drive business growth through success implementations of AI-driven pricing solutions. You will manage relationships with major brands, foster team development, and focus on results that align with company objectives while promoting continuous improvement.

As an Enterprise Customer Success Manager, you will enhance customer experiences and ensure their successful adoption of Augury’s machine health solutions. Your role includes understanding customer needs, promoting strategic growth, collaborating with sales and product teams, and driving renewals and revenue growth across your portfolio.

The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.

Manage and lead a growing bilingual customer support team, ensuring high-quality support in English and Spanish. Oversee recruitment, training, and scheduling of staff while developing metrics to measure customer and team success. Collaborate with internal groups to troubleshoot machine issues and enhance customer experience.

Serve as the product expert and mental health advocate for a book of business made up of enterprise Spring Health customers. Develop and maintain positive working relationships with multiple customers and consultants. Drive revenue through member engagement strategies. Bachelor's degree preferred with a deep passion for transforming the U.S. healthcare system, with 7+ years of experience in account management/customer success/implementation specialist/healthcare management at an early stage company.

The Customer Support Manager will lead and develop a high-performing customer support team for an Enterprise SaaS platform, ensuring best-in-class 24/7 customer service, managing escalations, and creating performance metrics. The role requires coaching team members and resolving critical customer issues.