Top IT Support & Helpdesk Jobs in Kansas City, MO

Lead the global IT support function by managing the help desk team, improving employee support and operational efficiency, and overseeing endpoint and identity administration for a distributed remote workforce.

The Site Reliability Engineer at Iron Mountain will troubleshoot escalated tickets, manage Windows Server builds, perform security patching, and collaborate with customers and vendors to resolve issues and maintain systems.

The Senior IT Operations Analyst resolves complex IT issues, mentors analysts, collaborates with engineering, and drives automation and AI improvements in operations.

The IT Project Analyst is responsible for project financial management, resource tracking, PMO operations, compliance audits, and improving PMO tools and templates.

The Systems Support Engineer II supports C-Suite executives and staff by providing onsite technical support for Windows and macOS systems, managing devices, and resolving issues. Responsibilities include troubleshooting, imaging laptops, supporting Microsoft applications, and maintaining high customer service standards.

The IT Project Coordinator will manage small-to-medium IT projects, ensuring successful completion while collaborating with various internal teams and maintaining documentation.

The role involves building AI systems to enhance technical support operations by automating workflows and providing analytical insights to improve customer experience.

The role leads IT Business Enablement, partnering with senior leaders to drive operational excellence in Manufacturing and Quality through technology and agile practices.

Lead global IT business enablement for Manufacturing and Quality, forging partnerships, driving innovation, and ensuring operational excellence through technology.

The Change Management Specialist ensures safe I.T. production changes across the Lottery I.T. infrastructure, assisting in patch management and coordinating deployments with various teams.