Top Operations & Support Jobs in Kansas City, MO

The Senior Customs Clearance Manager oversees international shipment compliance and coordination, focusing on temporary import bond compliance, exception management, and cross-functional communication to ensure smooth customs processes.

Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.

Provide fast, technically sound support for a B2B SaaS CRM via email, chat, and video. Troubleshoot APIs, integrations, and product issues; document bugs; contribute to documentation; advocate customer feedback to Product and Engineering; and help customers implement scalable workflows and best practices.

Lead workforce planning and staffing modeling to support sales, operations, support, and inspection teams. Analyze capacity, identify inefficiencies, recommend process and staffing changes, build dashboards and reporting, and partner cross-functionally to meet revenue targets and operational SLAs.

Oversee regional inspection operations, recruit and manage full-time and contract inspectors, ensure adherence to policies and SLAs, collaborate with sales and product teams, train and mentor staff, perform field inspections 1-2 days weekly, act as reserve inspector, and drive continuous process improvements to meet regional targets.

Provide bilingual (Spanish/English) technical support for OPENLANE customers: troubleshoot hardware, software, and network issues; document interactions in Salesforce; educate users; identify product improvements; escalate complex issues; develop training materials; and maintain product knowledge.

The Manager of Transaction Management leads real estate transactions, supervises a team, manages KPIs, and resolves complex issues in a fast-paced environment.

Manage and track property acquisitions and dispositions through settlement: enter contracts and settlement statements into CRM, coordinate with title companies, support marketing and construction teams to prepare listings, assist market expansion, and serve as customer-facing representative through closing.

The Manager of Transaction Management oversees all real estate transactions, leading a team while managing personal deals, ensuring accuracy and timeliness from contract to closing.

Assist in the escrow process for commercial transactions, provide customer support, prepare closing documents, and communicate with clients.

This role manages office services, coordinates logistics for events, provides administrative support, maintains operations, and enhances the employee experience at the Kansas City office.

The Production Technician repairs bicycles, focusing on quality and efficiency. Responsibilities include managing complex repairs, maintaining tools, and quality communication with team members.

The Administrative Manager will ensure efficient office operations, manage staff, oversee compliance with regulations, and support business lines through various administrative functions.

As a Special Projects Manager, you will oversee fiber optic network deployment, manage teams, ensure project alignment, and engage with city officials. You will adapt to evolving business needs and lead complex projects to enhance internet services.