Top Operations & Support Jobs in Kansas City, MO

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Provide high-level support to the CEO and founder's office by managing complex calendars, coordinating travel, serving as primary stakeholder contact, preparing reports and presentations, implementing marketing and community growth strategies, handling confidential information, and improving internal communications and collaboration.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Provide administrative support including scheduling, correspondence, communications handling, filing, travel and expense coordination, event support, office supply management, and cross-departmental assistance to maintain operational efficiency.

Executive leader responsible for SIU compliance, investigative operations, regulatory readiness, team performance, client service, and profitable growth. Oversees anti-fraud plans, regulatory reporting, mandatory referrals, risk controls, and state-specific requirements. Builds investigative teams, drives productivity and quality, partners with sales and executive leadership, expands services, and represents the organization with clients, regulators, legal partners, and industry stakeholders.

Leads strategic planning, operational execution, reporting, and infrastructure for Equip’s Care Operations function. Manages analysts and project managers, drives process improvement and change management, develops performance metrics and dashboards, and partners cross-functionally to scale care delivery and patient experience. The role translates organizational strategy into standardized, accountable systems while using SQL and operational analysis to identify trends and improve efficiency, compliance, and departmental performance.

Provides second-level technical support for Aircall’s communications platform. Investigates escalated issues involving APIs, webhooks, CRM integrations, telephony, messaging, analytics, authentication, and AI features. Leads customer troubleshooting sessions, analyzes logs and payloads, collaborates with Product, Engineering, partners, and telecom providers, and documents recurring solutions. Also trains frontline support teams and improves troubleshooting processes and knowledge resources.

Lead quality and standards policy for Airbnb’s host and guest marketplace. Develop scalable policy frameworks, guide enforcement-system operationalization, collaborate with Product, Legal, Community Support, and Supply teams, and use data, research, and community insights to improve policies. The role requires expertise in two-sided marketplaces, reviews and reputation systems, consumer protection, cross-functional leadership, strategic judgment, and executive communication.

Provides complex, confidential administrative support to multiple executive and senior leaders. Responsibilities include calendar and meeting management, travel and event coordination, expense and invoice processing, presentations, correspondence, committee support, executive onboarding, document management, prioritization, backup coverage, and process improvement. The role requires discretion, strong organization, communication, problem-solving, adaptability, and the ability to work independently in a fast-paced environment.

Deliver immersive learning simulations using digital avatars, portray diverse perspectives, facilitate learner debriefs, provide performance feedback and scoring, and host professional customer experiences. Requires professional acting and improv capability, native European French and English, strong communication and emotional intelligence, reliable overnight availability, and a private workspace with stable wired internet. This part-time role involves 20–30 hours weekly and a 65–85-hour paid training program.

Leads Commercial Strategy and Operations processes, including reporting, OKR management, forecasting, and planning. Translates business priorities into actionable plans, manages complex cross-functional initiatives, develops executive and Board materials, and provides data-driven insights to Commercial leaders. The role also improves processes, systems, and reporting while managing stakeholder communication, risks, dependencies, and implementation.