Top Customer Success & Experience Jobs in Jacksonville, FL

Provide timely support to customers via phone, email, and chat; resolve inquiries and complaints; document interactions; collaborate with insurers and adjusters; escalate issues and maintain SLAs while promoting strong customer satisfaction.

The Customer Sales Advisor is responsible for providing exceptional guest service, processing payments, meeting sales metrics, and maintaining cleanliness and safety at the car wash.

As an Assistant Community Manager, you'll enhance resident experiences, resolve issues, oversee leasing teams, and manage payments and inquiries while maintaining a customer-focused approach.

Manage commercial insurance accounts by processing renewals and documents, handling client requests, validating coverages, coordinating with underwriters and carriers, preparing binders/policies/certificates, assisting with billing/collections, maintaining account records, and providing backup support.

Studio Leads at JETSET Pilates assist clients, instructors, and perform retail transactions while providing exceptional customer service. They help maintain a clean studio and support sales activities.

The Customer Accounts Specialist manages customer inquiries, processes payments, resolves account issues, and oversees collections while ensuring accurate records and excellent service.

Manage mid-market retirement plan client relationships to ensure satisfaction, retention, and plan optimization. Lead cross-functional service teams, advise on investments and plan design, manage RFPs/RFIs and contract negotiations, drive client growth and implementation, and travel to client sites (25-40%).

Provide client service support to Financial Advisors and their clients by handling service requests, ensuring timely and accurate client materials, promoting banking offerings, maintaining compliance with policies, and supporting day-to-day team activities to deepen client relationships and operational excellence.

As a Quotations Specialist, you will manage the quotations process, prepare cost estimates, and collaborate with sales and customer service to provide accurate quotes.

As a Pre-K Aide, assist teachers in classroom management, supervise students, prepare learning materials, and ensure a safe educational environment.