Top Customer Success & Experience Jobs in Jacksonville, FL

Manage onboarding, account management, and customer support for employer partners. Own client relationships, gather user feedback, build and iterate operational processes, and drive data-informed improvements to scale the business.

The Credit Services Associate provides customer service, manages account inquiries, processes orders, and resolves customer account issues under close supervision.

Perform Quality Assurance for Wholesale Credit Operations Insurance Monitoring Team, ensuring adherence to flood regulatory requirements and supporting various flood insurance processes.

Serve as primary client liaison for warranty and protection programs: manage onboarding, coordinate cross-functional teams, track performance, maintain CRM, recommend growth opportunities, and support ongoing account health.

The intern will manage Facebook page promotions, increase likes, and assist with online presence for the company, working remotely.

Own deployment, adoption, and outcomes for a portfolio of ~10 strategic accounts. Lead deployment planning and implementation, manage risks, monitor health with AI signals, drive product adoption, build success plans and executive business reviews, partner with sales on renewals/expansion, surface customer feedback, and develop repeatable playbooks to scale customer outcomes.

Babysitters can pick up on-demand childcare jobs via the NannyPod app, choosing from occasional or regular gigs, including date night babysitting and tutoring roles.

Game Guides lead guests through escape room experiences by setting a fun tone, monitoring gameplay, ensuring operational excellence, and providing excellent customer service.

The Employment Specialist provides employment re-entry skills, job placement assistance, follows up on inmate employment, and conducts job readiness training. Responsibilities also include monitoring work schedules, maintaining an accurate job bank, conducting job interviews, and assisting inmates with resumes and applications.

Performs oil changes, tire rotations, and basic automotive maintenance while ensuring high customer satisfaction and communication with service staff.