Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Jacksonville, FL!
The Commercial Lines Account Manager is responsible for servicing commercial insurance accounts by reviewing renewals, processing policy documents, responding to client requests, ensuring compliance with underwriting guidelines, and maintaining strong relationships with clients, carriers, and internal teams.
How You Will Contribute:
Process daily mail, including faxes and e-mail, for assigned accounts
Answer and process all telephone requests for assigned accounts
Enter all required data into system to maintain current file data on all assigned accounts
Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company’s carriers
Prepare and process binders of insurance, policies, endorsements, certificates of insurance, audits, and cancellations
Validate coverages and ratings policies, endorsements, audits, cancellations, etc.
Maintain suspense or follow-up system for correspondence/requests
Process premium finance agreements as needed
Prepare billings and/or invoices on a timely basis
Advise accounting of the appropriate posting of moneys received on assigned accounts
Assist in the collection of premiums and audits
Provide back-up to other Account Managers as assigned
Maintain expiration records
Develop and maintain working relationship with the various company marketing representatives and underwriters
Maintain favorable relationship with clients, producers, and employees
Develop and maintain strong technical knowledge of commercial lines coverages and rating
Perform clerical functions including, but not limited to submitting and sending faxes, proofreading and photocopying documents
Other duties may be assigned.
Licenses and Certifications:
4-40 P&C License
Skills & Experience to Be Successful:
Associate’s or Bachelor’s degree (preferred)
2-20 insurance license (preferred)
Industry software experience (preferred)
High school diploma
Proficient with MS Office Suite
2 years of service experience in the insurance industry
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- 4-40 P&C License
- High school diploma
- 2 years of service experience in the insurance industry
- Proficient with MS Office Suite
- Associate's or Bachelor's degree
- 2-20 insurance license
- Industry software experience
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.







