Quality Assurance Analyst - Mortgage

Reposted Yesterday
Be an Early Applicant
Jacksonville, FL, USA
In-Office
23-26 Hourly
Entry level
Information Technology • Software
The Role
Perform Quality Assurance for Wholesale Credit Operations Insurance Monitoring Team, ensuring adherence to flood regulatory requirements and supporting various flood insurance processes.
Summary Generated by Built In
Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Duration 12 months with a very high possibility of contract extension

Pay Rate: $23-$26/hr


Quality Assurance Role: 

Primary responsibility is performing Quality Assurance (QA) for the Wholesale Credit Operations Insurance Monitoring Team. QA will include the review of transactions to ensure bank adherence to flood regulatory requirements under the Flood Disaster Protection Act (FDPA), Biggert Waters Flood Insurance Reform Act, and Homeowners Flood Insurance Affordability Act. QA will support the following flood insurance processes: 

  • Pre-close Loan Review 
  • Insurance Renewals 
  • Flood Insurance Force Placement 
  • Force Placement Refunds 
  • Life of Loan Map Change Notifications 

Key Metrics: 

  • Monthly Productivity 
  • Quality/Accuracy 
  • Timeliness/Cycle Time 
  • Client Satisfaction 
  • Risk 

Qualifications

  • Bachelors Degree
  • Financial Acumen (preferably in the area of business lending, legal and risk) 
  • Strong Technical Skills – computer savvy, must be able to toggle across multiple systems
  • Must be able to use MS Word and Excel
  • Strong Organizational Skills 
  • Ability to multitask and prioritize competing requests – it’s a fast paced environment 
  • Strong Customer Service and Communication Skills – lot of interaction with Client Managers
Desired Skills: 
  • Previous Insurance Experience (preferably flood insurance experience) 
  • Audit Background (preferably related to financial regulations) 
  • Quality Assurance Experience

Additional Information

To know more on this position or to schedule an interview, please contact after applying here;

Laidiza Gumera

973-774-7804

laidiza.gumera(at)collabera.com

Skills Required

  • Bachelors Degree
  • Financial Acumen preferably in business lending, legal and risk
  • Strong Technical Skills - computer savvy
  • Must be able to use MS Word and Excel
  • Strong Organizational Skills
  • Ability to multitask and prioritize competing requests
  • Strong Customer Service and Communication Skills
  • Previous Insurance Experience preferably flood insurance
  • Audit Background preferably related to financial regulations
  • Quality Assurance Experience

Collabera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Collabera and has not been reviewed or approved by Collabera.

  • Fair & Transparent Compensation Pay is considered acceptable to strong on select technical contracts and in certain geographies, with some assignments described as substantially above typical consultant rates. Outcomes appear closely aligned to client budgets and market conditions, delivering solid value in higher‑demand niches.
  • Career-Linked Recognition & Rewards Compensation tends to track niche skills and client demand, leading to more favorable pay for specialized technical roles and markets. This structure helps some cohorts perceive their pay as market‑competitive.
  • Wellbeing & Lifestyle Benefits Offerings include access to mental‑health therapy sessions and gym membership or reimbursement. These additions complement core coverage in some roles.

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The Company
HQ: Basking Ridge, New Jersey
6,138 Employees
Year Founded: 1996

What We Do

In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.

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