Top IT Support & Helpdesk Jobs in Jacksonville, FL

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

The Assistant Vice President monitors file systems, logs, and CPU resources, while providing Unix system administration, automation and support for critical systems.

The Apps Support Senior Manager manages support teams, oversees application stability, resolves incidents, ensures compliance, and enhances customer satisfaction while managing budget and resources.

Support system administration for NTCSS VM servers, respond to user calls, conduct backups and system checks, and provide maintenance.

The VP of IT Network and Voice Technology oversees network infrastructure and voice technology, leading planning, implementation, and daily operations while enhancing service delivery across various channels.

Provide end-user support for NMCI, assist with IT infrastructure maintenance, manage inventory, and respond to technical issues for CNSL staff.

The IT Ops Manager will manage all IT operations including systems administration, vendor management, security operations, and compliance in a hands-on capacity.

Lead and coordinate incident response and outages across production systems, manage communication with stakeholders, log incidents and KPIs, perform root cause analysis, drive preventative actions, and support ITSM/change control processes while participating in a 24/7 on-call rotation.

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.