Top IT Support & Helpdesk Jobs in Jacksonville, FL

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

The Assistant Vice President monitors file systems, logs, and CPU resources, while providing Unix system administration, automation and support for critical systems.

The Apps Support Senior Manager manages support teams, oversees application stability, resolves incidents, ensures compliance, and enhances customer satisfaction while managing budget and resources.

Support system administration for NTCSS VM servers, respond to user calls, conduct backups and system checks, and provide maintenance.

The VP of IT Network and Voice Technology oversees network infrastructure and voice technology, leading planning, implementation, and daily operations while enhancing service delivery across various channels.

Provide end-user support for NMCI, assist with IT infrastructure maintenance, manage inventory, and respond to technical issues for CNSL staff.

The Systems Manager is responsible for administering and securing IT systems for the Beneficiary Helpline, ensuring compliance and optimal performance while supporting business operations and technological enhancements.

Responsible for day-to-day IT support, maintaining systems, managing hardware/software deployments, ensuring secure operations, and providing technical assistance.