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Top IT Support & Helpdesk Jobs in Jacksonville, FL
Cloud • Enterprise Web • Healthtech • Mobile • Software
The Lead Installation Technician oversees client-site installations and repairs of nurse call systems, managing projects to ensure quality and timely delivery while mentoring junior staff. Responsibilities include diagnosing system malfunctions, performing preventive maintenance, and maintaining customer relationships.
Top Skills:
ElectronicsNurse-Call System EquipmentService Test Equipment
Security • Software • Cybersecurity • Automation
As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.
Top Skills:
AtlassianFleetGoogle WorkspaceJAMFJira Service ManagementKandjimacOSOktaSlackZoom
Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills:
Aws CloudwatchGrafanaLinux
Machine Learning • Payments • Security • Software • Financial Services
The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.
Top Skills:
ItilMicrosoft Teams
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
New
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Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Artificial Intelligence • Information Technology • Professional Services • Consulting
Provide technical support, installation and configuration of hardware/software, troubleshoot issues, and assist with audio-visual and telephony support. Travel between locations is required 25%-40%.
Top Skills:
Comptia A+Microsoft Office 365Net+Windows 10
Other
This role supports ERP systems by providing technical assistance, coordinating IT projects, and managing communications across IT departments and remote offices.
Top Skills:
Active DirectoryMicrosoft O365Office 365Server AdministrationTeams
Professional Services • Real Estate • Industrial
The IT Support Specialist III resolves complex technical issues, manages systems administration, mentors staff, and leads IT projects while ensuring security and performance monitoring.
Top Skills:
Active DirectoryDhcpDnsFortinetHyper-VIntuneMdm SolutionsMicrosoft 365Microsoft Entra IdRmm ToolsSonicwallTcp/IpVlansVMwareVoipVpns
Fintech
The Help Desk Manager leads day-to-day operations of the Help Desk, ensuring quality service delivery, managing performance, and overseeing IT support processes aligned with ITIL best practices.
Top Skills:
ItilServicenow Itsm
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