Top Customer Support Jobs in Jacksonville, FL

Provides comprehensive banking service to clients in person and by phone, including deposits, withdrawals, payments, account opening and maintenance, wire transfers, debit cards, safe deposit services, notary support, and issue resolution. Ensures compliance with banking regulations and firm policies, manages operational reports, balances client satisfaction with fraud and loss prevention, supports office leadership, and identifies opportunities to refer clients to trust, investment, insurance, and treasury specialists.

Supports client service requests, researches and resolves client concerns, maintains client information in a CRM, completes administrative tasks, and assists with special projects. The intern works with local and centralized teams, follows compliance and risk procedures, ensures documentation requirements are met, and contributes to a positive client experience. This is a 10-week, full-time, in-office internship focused on professional development, mentorship, and financial services experience.

Supports investors with trading, investment, and account-related needs through inbound client interactions. Processes complex securities transactions, explains market and investment concepts, ensures regulatory compliance, and helps clients make informed decisions. Builds client relationships, identifies additional product and solution opportunities, and delivers accurate, personalized service across equities, options, mutual funds, fixed income, and precious metals.

Supervises customer engagement and government services customer service teams, resolves escalated complaints, supports onboarding and training, assists with recruiting and retention, and improves department processes. The role develops procedures, maintains customer service policies, coordinates with department leaders, prioritizes workloads, and directly or indirectly supervises employees, including hiring, performance management, work assignment, and problem resolution.

Provides hands-on marina support in an outdoor waterfront setting. Responsibilities include creating positive customer experiences, maintaining property and facilities, assisting boaters, learning marine skills, completing operational checklists, and enforcing safety policies. The role requires weekend availability, physical mobility across the property, ladder climbing, crouching, and lifting up to 50 pounds. A high school diploma or GED is required, along with a positive attitude, independence, teamwork, and willingness to perform hands-on work.

Processes electronic messages, mobile messages, bill pay, membership applications, and online banking inquiries. Provides phone, chat, and correspondence support; troubleshoots online banking and mobile applications; maintains records and reports; resolves member issues; identifies cross-selling opportunities; and ensures compliance with credit union policies, including the Bank Secrecy Act and Customer Identification Program.

Provides customer service, order entry, issue resolution, returns coordination, payment processing, collections, and accounts receivable support. Manages customer accounts, follows up on overdue invoices, documents collection activity, resolves payment discrepancies, and maintains accurate account records. The role also supports freight coordination, showroom activities, file maintenance, and front desk coverage during busy periods.

Greet customers, assess vehicle service needs, write repair orders, provide estimates, communicate status, dispatch to technicians, collect payment, and deliver vehicles. Follow dealership customer-contact and delivery processes and promote additional services and multi-point inspections.

Provide remote customer support for top-tier brands: troubleshoot issues, manage transactions and cases, respond empathetically and accurately, prioritize tasks in a fast-paced environment, and protect customer data.

Provide friendly, dependable customer service in a branch environment, helping customers with financial solutions, answering questions, and delivering positive experiences. Participate in paid training, work nights and weekends as needed, and support team operations while undergoing background and drug screening.