Top Customer Support Jobs in Jacksonville, FL

The CareDriver Support Manager leads a remote team, ensuring high-quality support and safety standards, manages performance metrics, and implements operational improvements.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Enrollment Representative will engage prospective students, assess their needs, guide them through the enrollment process, and collaborate with various departments to ensure student satisfaction and success.

The Support Supervisor manages retail operations, supports front and back house tasks, and enhances customer experiences while collaborating with the team to address challenges and improve service.

The Manager of Support Operations will develop operational foundations, improve workflows, implement AI solutions, and lead a high-performing team to enhance customer support experiences.

As an Operations Associate, you'll provide member support through calls, manage workflows, and improve service processes for Rocket Money's financial services.

The Manager of Client Services oversees billing operations and client service teams, ensuring quality, performance, and process improvement. Responsibilities include managing personnel, handling escalated service issues, managing projects, and improving customer experience.

Provide global escalation support, resolve customer tickets, communicate effectively, and maintain updated partner data while meeting KPIs.

As a Remote Bilingual Transaction Coordinator, you will manage real estate transactions, ensuring smooth communication between all parties, while providing exceptional client support in both English and Spanish.

The Lexis Associate role involves supporting legal professionals by providing access to legal and business information services offered by LexisNexis. Responsibilities include assisting customers with their inquiries and ensuring they effectively utilize the company's resources to achieve productive outcomes.