Top Operations & Support Jobs in Jacksonville, FL

Manage Deal Desk operations across the quote-to-cash lifecycle, including CPQ administration, quoting, pricing validation, approvals, product configuration, exception management, and data integrity across CPQ, CRM, and billing systems. Build KPI reporting, support renewals and expansions, document processes, and partner cross-functionally to automate workflows and improve deal execution.

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

This is a general "talent pool" posting asking candidates to share their background and interest for future corporate roles across the company. No specific duties or requirements are listed.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Federal Work Study position with no additional responsibilities or duties provided in the job description.

Supervise daily operations of a seasonal tax office, including staffing, scheduling, employee coaching, customer service, compliance, reporting, documentation, and local marketing. Monitor performance and tax return accuracy, resolve client concerns, support staff with technical questions, and maintain a professional office environment. The role requires evening and weekend availability during peak tax season.

Leads technology strategy, implementation, availability, security, and support for a pre-opening luxury hotel. Manages network and server infrastructure, hospitality platforms, backups, disaster recovery, system security, Active Directory, desktop support, and technology budgets. Ensures continuous operation of property management, POS, telephony, internet access, and other critical hotel systems while coordinating projects, stakeholders, vendors, and cross-functional teams.