Top Operations & Support Jobs in Jacksonville, FL

The Senior Operations Infrastructure Lead oversees the configuration, optimization, and automation of enterprise SaaS platforms, ensuring efficiency in operations like Fraud and Disputes. This role involves designing workflows, implementing AI capabilities, managing integrations, and enhancing system performance and governance.

This role involves resolving escalated IT service incidents, ensuring service availability, mentoring Level 1 staff, and collaborating with teams to restore IT services. It requires skills in monitoring tools and infrastructure troubleshooting.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

Manage and optimize GTM systems to support revenue teams: implement rapid system changes, enforce Salesforce data hygiene, manage vendor licenses, monitor system health, and advise on RevOps tooling to improve operational efficiency.

Lead and scale end-to-end global DTC operations (order-to-porch), improving fulfillment, last-mile logistics, returns, inventory strategy, and parcel freight. Drive KPIs, continuous improvement, automation and AI adoption, partner cross-functionally with Commercial, Technology, Supply Chain and Finance, and enable promotional and peak-event readiness.

As Medical Director, you'll support payer strategy, promote partnerships, drive data analysis for patient outcomes, and collaborate across teams while being based near the East Coast and willing to travel.

Lead operations for the Payer Group at Headway, overseeing team building, strategy execution, and cross-functional collaboration to innovate mental healthcare financing.

In this role, you will drive high-impact initiatives for Vannevar's executive team, focusing on operational excellence, cost efficiency, and disciplined growth while partnering closely with leadership.

Manage revenue systems processes, facilitate requirements for Salesforce and other tools, drive cross-functional initiatives, ensure effective project delivery and system optimizations.

Manage day-to-day performance and operations of collections vendors, monitor KPIs and SLAs, drive performance improvements, ensure compliance and high-quality borrower experience, and coordinate cross-functional stakeholders while supporting onsite audits and vendor relationship management.

The Director of Conservation Strategy & Programs leads the development of conservation strategies, manages partnerships, oversees advocacy programs, and tracks conservation outcomes while ensuring alignment with Cox's business goals.