Top Operations & Support Jobs in Jacksonville, FL

Leads cross-functional operational performance across inspections, post-sale, customer support, title operations, and offshore services. Responsibilities include optimizing margins, improving KPI visibility, mapping and standardizing processes, reducing operational friction, leading initiatives through sustained execution, establishing governance, and supporting senior leadership with data-backed recommendations. The role requires influencing across departments and strengthening accountability without direct authority.

Manages homeowners catastrophe claims from assignment through closure. Responsibilities include contacting insureds, investigating losses, analyzing policy coverage, reviewing damage estimates, determining claim values, negotiating settlements, approving payments, identifying recovery opportunities, and documenting claim files. The representative also handles referrals, sub-claims, contractor updates, and compliance with claim-handling standards and state laws.

Build and run UTOPIA’s operating backbone across finance, compliance, HR, infrastructure, governance, communications, and cross-entity performance. Oversee fund and studio finance with the CFO, including budgeting, NAV, capital calls, LP reporting, treasury, audits, and carry mechanics. Lead regulatory readiness, AML/CFT policies, filings, board operations, vendor strategy, business continuity, hiring, compensation, immigration, and scalable operating systems across a regulated investment platform and venture studio.

Manage homeowners catastrophe claims from assignment through closure. Responsibilities include contacting policyholders, investigating losses, analyzing coverage and state law, reviewing damage estimates, evaluating claim value, negotiating settlements, approving payments, identifying recovery opportunities, documenting claim files, and referring complex cases. The role primarily handles claims valued from $5,000 to $25,000 and requires strong communication, decision-making, customer service, negotiation, and insurance policy knowledge.

Provides administrative and clerical support, including preparing documents, invoices, reports, correspondence, meeting materials, records, calendars, and budget information. Handles phone calls, document control, office supplies, records management, and moderately complex information analysis. Requires three or more years of administrative experience, proficiency with Microsoft Office and Adobe Acrobat, and the ability to obtain and maintain a Q security clearance.

Review and assess domain-specific documents, provide structured feedback, and ensure quality, accuracy, relevance, and adherence to evaluation guidelines. The fully remote independent contractor role offers flexible scheduling, weekly payments, and project-based work for candidates with a bachelor’s degree, relevant professional experience, strong analytical and writing skills, and proficiency in Microsoft Office.

Owns POS reporting, item-level demand forecasting, P&L analysis, assortment and pricing insights, SKU and inventory recommendations, and commercial dashboards for ZURU’s US Sales and Commercial teams. Presents financial and retail performance insights to internal stakeholders and retailer partners, supports line reviews and joint business plans, and improves scalable reporting and planning processes.

Supports the Director of Operations and senior team with office management, supplier coordination, facilities support, meeting and visitor arrangements, courier logistics, stock control, customer enquiries, administrative projects, and operational planning. The role maintains office efficiency, liaises with clients and suppliers, manages records and procedures, and supports the London Production Centre while delivering professional, confidential service.

Resolves customer concerns through phone and virtual chat, educates customers on products and website functionality, manages escalated issues, documents interactions, provides feedback, and completes administrative tasks while maintaining professionalism and accuracy.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.