Top Operations & Support Jobs in Jacksonville, FL

The Quality Manager leads the development and execution of the Quality Management System (QMS), ensures compliance with quality standards, performs audits, and interfaces with government quality representatives. Requires strong management skills and certifications in quality assurance.

As a Junior Regional Controls Associate, you'll support SOX compliance efforts, lead implementation of control frameworks, and coordinate audits while enhancing efficiency across regions.

The Closing Coordinator manages administrative tasks related to sales contracts and closing, including document preparation, accuracy verification, and buyer communication.

Provides empathetic, efficient customer support across multiple channels; documents interactions in CRM software; analyzes issues and proposes solutions; applies product knowledge to educate users; shares customer feedback and sentiment trends; develops support documentation; and supplies scenario-based input to train AI systems. Requires at least three years of professional customer support experience, strong communication and problem-solving skills, CRM proficiency, and experience managing complex cases.

Provide Robert's Rules guidance to the CEO, review agendas, facilitate meetings, take and distribute minutes, resolve procedural conflicts, and support continuous improvement. Attend weekly standups and commit to at least 4 hours/week; first task will help launch a fundraising campaign.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Manage and optimize ERP environments and multi-module integrations, evaluate and apply software releases, perform advanced SQL/database troubleshooting, identify system improvements, and serve as Salesforce Data Cloud admin handling data integration, modeling, quality, governance, and deployments while training and supporting users.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Maintain and secure the organization's WordPress site: monitor uptime and performance, update plugins, moderate comments and forums, upload and format blog posts with Elementor, manage page layouts/navigation, create or update pages, ensure responsive display, and coordinate with writers and leadership. Volunteer role requiring consistent communication and about five to ten hours per week.

Partners with senior leadership to manage business planning, budgets, workforce planning, executive communications, operating rhythms, and strategic initiatives. Coordinates cross-functional priorities, tracks resources, vendors, risks, timelines, dependencies, and deliverables. Develops executive-ready presentations and organizational updates while independently managing projects that improve operational effectiveness. Supports organizational planning and change initiatives in a rapidly evolving, matrixed environment.