Top Customer Success Jobs in Jacksonville, FL
The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.
The Customer Success Manager at AmpUp will manage post-sale customer journeys in the EV charging sector, educate site hosts on product usage, foster client relationships, monitor customer metrics for retention, advocate for customer needs to internal teams, and identify upselling opportunities.
As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
As a Customer Engagement Manager at Mediaocean, you will enhance customer satisfaction and adoption of software solutions by consulting with clients, managing accounts, and facilitating growth opportunities. Your role involves building relationships, addressing business needs, and providing support for the effective use of products to drive results.
The Community and Customer Success Manager at Splice will support education customers by ensuring they achieve their goals through community-building, training, content creation, and feedback management. The role aims to empower educators and students while contributing to the growth of the Education program and company revenue.
The ERP Specialist at BETA Technologies will develop and implement finance processes for ERP systems, support module rollouts, and provide user training. Responsibilities include documenting finance functions, optimizing workflows, and collaborating with subject matter experts to enhance efficiency in financial operations.
The Community and Customer Success Manager, Education at Splice will support education customers, ensuring they maximize the value of Splice's offerings. Responsibilities include onboarding, community-building, content creation, and gathering feedback to improve products and drive adoption in educational settings.
The Client Partner, Life Sciences at Datavant is responsible for managing account relationships to drive growth and satisfaction. This role involves collaborating with various stakeholders, handling complex sales processes, and leveraging knowledge of client organizations to discover new opportunities.
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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