About Zignal Labs
Join an elite group of top tier professionals working in a cutting-edge environment to quickly tackle complex problem sets and deliver mission success to our customers across the globe. Zignal Labs’ real-time intelligence technology helps the world’s largest organizations protect their people, places, and position. Analyzing billions of data points in real time, Zignal's AI-powered platform accelerates mission-critical decision making by empowering leaders with contextual situational awareness of the information environment.
Fully remote, with Silicon Valley roots and team members across the globe, Zignal serves customers around the world with a robust team of subject matter experts. Learn more at zignallabs.com.
In this role you will:
- Join an elite group of top tier professionals working in a cutting-edge environment to quickly tackle complex problem sets and deliver mission success to our customers' missions across the globe.
- Leverage extensive background in military operations and intelligence to enhance user experience and derive maximum value for our customers across Zignal’s real time Open Source Intelligence (OSINT) platforms.
- Support customer adoption and growth of Zignal’s platform through proactive support and personalized engagements to understand their strategic objectives and requirements for mission success.
- Demonstrate in-depth analysis of publicly available information and automate the detection of real-time threats, trends, and emerging narratives in support of national security and time sensitive mission requirements.
- Work closely with project managers, SMEs, and stakeholders to document standardized procedures and best practices across the organization
- Translate mission requirements and feedback to drive development of product enhancements and cutting-edge development of emerging technologies and AI/ML solutions.
Required Skills and Qualities:
- Extensive military or DoD intelligence background with a strong understanding of intelligence operations and methodologies
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Strong analytical skills with the ability to identify and assess potential threats and risks based on open-source information
- Exceptional written and verbal communications skills with the ability to convey complex ideas and information clearly and concisely
- Top Secret Clearance Required
Preferred Qualifications:
- Bachelor's degree in related field or equivalent experience
- Certifications related to OSINT analysis or intelligence operations
- Experience working in a joint or inter-agency environment
What We Do
Zignal’s Narrative Intelligence Cloud analyzes billions of digital stories in real time to help customers discover and manage the narratives that can help or harm them. Used by the world’s largest companies and public sector organizations, Zignal’s natural language processing and machine learning algorithms identify risks and opportunities as they emerge, and provide insight into how to shape the narratives that matter most. Zignal serves customers around the world, including Expedia, Synchrony, Prudential, and The Public Good Projects.
