Top Customer Success Jobs in Jacksonville, FL
The Customer Success Representative at Kalibri Labs will assist with support requests from clients, develop training materials, and help with on-boarding and client engagement tasks. This entry-level role involves monitoring support requests, assisting with ad-hoc reporting, and providing client-facing support while collaborating with various internal teams.
As a Senior Customer Success Manager at LivePerson, you will drive growth, develop relationships, create customer success plans, translate financial terms into ROI, manage stakeholders, and monitor product adoption. Requires 6+ years experience in customer-facing roles and strong understanding of SaaS and digital trends.
The On-Call Community Engagement Specialist will provide strategic communications and outreach support, facilitating public meetings and developing engagement plans for clients across sectors. Responsibilities include working with teams to ensure project satisfaction and reviewing engagement materials.
The Public Outreach Specialist will provide on-call support by managing meeting logistics, running public meetings, assisting with stakeholder engagement, and developing communication strategies for projects. This role requires interaction with clients and project managers to facilitate effective outreach and engagement efforts.
The Implementation Specialist ensures clients successfully transition to a new SaaS platform by managing migration projects, collaborating with internal teams and clients, enhancing processes, monitoring progress, and facilitating user acceptance testing while providing troubleshooting support.
The Document Control Specialist I supports the maintenance of SOPs and change management activities for pharmacy operations and manufacturing. Key responsibilities include processing documents, resolving documentation issues, collaborating with cross-functional teams, and ensuring compliance with regulations. The role requires accuracy, attention to detail, and the ability to learn new software applications.
Account Supervisor at Seer Interactive, a remote first digital marketing consultancy. Responsible for managing mid-size enterprise accounts, crafting holistic strategies, and translating client goals into SEO, PPC, and Analytics opportunities. Must be a leader with a passion for digital marketing and client success.
As a Platform Success Manager at Morty, you'll be the primary contact for clients, helping them utilize the platform effectively. Responsibilities include building client relationships, identifying upsell opportunities, monitoring customer health metrics, and implementing tailored success plans to enhance client satisfaction and retention.
The Client Relations Lead is responsible for managing and enhancing customer relationships, ensuring effective communication, resolving issues, and supporting client renewals and upselling. The role involves leading client meetings, overseeing client onboarding, and cultivating long-term partnerships while collaborating with various internal teams to align objectives with client expectations.
As a Livestream Online Instructor, you will lead engaging SAT Prep classes for students worldwide using high-quality streaming and interactive tools. Your role involves captivating students through lively presentations, ensuring clarity and reliability with your professional video setup, and creating unforgettable learning experiences.
As a Livestream Instructor at Varsity Tutors, you'll deliver engaging MCAT Prep classes online, utilizing high-quality streaming and interactive tools to captivate and inspire students. The role requires a charismatic presence and a professional video/audio setup to create an unforgettable learning experience.
As a LSAT Prep Livestream Instructor, you will engage and teach students through high-quality livestream classes. You need to have a captivating presence on camera and utilize interactive tools to enhance learning experiences. This position allows for flexible scheduling and aims to make a global impact in education.
As a Senior Support Representative, you'll provide exceptional customer support via email, troubleshoot potential bugs, document feature requests, analyze customer data, and assist customers in using the product efficiently. You’ll be part of a team dedicated to enhancing customer satisfaction without a heavy focus on quotas or processes.
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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