Top Tech Jobs & Startup Jobs in Jacksonville, FL

The Global Senior Benefits Administrator manages employee benefits administration, ensures compliance across multiple countries, and supports the employee experience through effective communication and stakeholder collaboration.

Support live remote Supply Chain Analyst training by answering learner questions, facilitating breakout rooms, hosting office hours, grading assignments within seven days, creating video walkthroughs, and submitting weekly program feedback. Participate in onboarding and staff meetings, monitor Pumble channels, and assist the Lead Instructor when needed to ensure learners progress and program quality.

Lead revenue analytics for GTM: own annual operating plan and weekly forecast, build propensity/churn/expansion models, architect the revenue data warehouse and identity resolution, define TAM/ICP, leverage AI to automate insights, and partner cross-functionally to maintain single-source-of-truth revenue metrics.

Lead end-to-end pricing, packaging, ICP and competitive commercial intelligence for NetBrain's direct and MSP motions. Run pricing research and experiments, build business cases, design SaaS/MSP/segment pricing, operationalize ICP-aligned commercial guardrails, and maintain competitor pricing intelligence to drive adoption, ARR growth and renewal economics.

Plan, forecast, and optimize hardware capacity for storage, compute, and network. Build predictive models and automated forecasting pipelines, monitor cluster performance, align cross-functionally with engineering, operations, and finance, and support procurement and deployment decisions to ensure scalable, cost-efficient platform reliability.

Perform comprehensive internal, external, wireless, and web application penetration tests and social engineering assessments. Execute vulnerability scans, write client reports, use Kali Linux exclusively from the command line, create Bash scripts, manage files via CLI, and reimage devices and VMs. Collaborate with management to plan and deliver high-quality security testing for diverse clients.

Manage a portfolio of 60–75 mid-market customers: lead onboarding, implementation, product adoption, and renewals; monitor customer metrics and satisfaction; advocate customer needs to product and engineering; contribute to operational improvements; and apply AI tools to improve CSM workflows and outcomes.

Lead reliability and observability efforts across the org: design and maintain Kubernetes and AWS infrastructure, build CI/CD pipelines, drive IaC standards (Terraform/Crossplane), partner with 16+ teams to roll out tools and processes, participate in on-call rotation and incident response, and use AI tools to accelerate work.

Own and define brand and visual identity for the company, focusing on marketing and web design. Collaborate with product designers and elevate the brand's presence through storytelling and attention to detail.

Lead cross-functional marketing and operations strategy projects: generate hypotheses via analytics and benchmarking, plan and execute initiatives, align stakeholders, present executive-ready recommendations, and scale best practices to drive revenue and operational efficiency.

Lead cross-functional alignment and execution for the lending business, perform advanced financial modeling and scenario analysis, maintain executive operating cadences (WBR/MBR), coordinate annual strategic planning, prepare board materials, and act as an internal consultant to drive portfolio management, analytics, and operational tracking toward general management.

Lead client requirements and design sessions, configure and deliver Workday Financial solutions, mentor junior consultants, manage multiple projects, and contribute to internal process and growth initiatives.