Enterprise Account Manager, ALM

Posted Yesterday
Be an Early Applicant
2 Locations
Remote
93K-125K Annually
Senior level
Big Data • Cloud • Information Technology
The Role
Manage and expand a portfolio of enterprise accounts for Asset Lifecycle Management solutions. Responsibilities include developing upsell strategies, building C-level relationships, designing tailored IT asset management solutions, leading discovery through contract activation, negotiating service agreements and SLAs, and collaborating with sales, marketing, product, and operations teams to drive revenue growth.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a proactive ALM Enterprise Account Manager to join our Asset Lifecycle Management team.


In this strategic role, you’ll have the opportunity to manage and expand relationships across a priority portfolio of enterprise accounts, driving revenue growth through tailored IT asset management solutions. Here, your consultative account management skills and deep industry insight will allow you to partner directly with C-level executives to build value-driven strategies that extend hardware lifecycles and secure critical data.


You will play a vital role in elevating customer partnerships while expanding our footprint across new products and regions.


What You’ll Do
  • Manage Account Portfolios & Drive Upsell: Own a book of priority enterprise accounts, executing targeted sales strategies to cultivate program expansions, enter new regions, and achieve sales quotas.
  • Lead Executive Relationship Building: Uncover new business opportunities by establishing trusted, consultative relationships with C-level executives and key enterprise decision-makers.
  • Architect Enterprise ALM Solutions: Develop customized, value-driven asset lifecycle strategies that align with client goals, market trends, and competitive dynamics.
  • Guide End-to-End Deal Execution: Lead the entire sales cycle from discovery through contract activation, negotiating client service contracts and SLAs to maximize mutual value.
  • Collaborate Cross-Functionally: Partner closely with sales, marketing, product, and operations teams to deliver seamless service, manage client presentations, and expand account value.

What You’ll Bring
  • 8+ years of experience selling IT solutions to senior executives in direct sales or enterprise account management roles.
  • Strong knowledge of IT Asset Disposition (ITAD), workflow enablement, IT asset management strategies, and enterprise asset disposition timelines.
  • Proven ability in managing executive relationships, building complex IT solution strategies, and navigating multi-stakeholder enterprise environments.
  • Demonstrated success in managing an account portfolio, consistently developing client relationships, and driving revenue growth.
  • Exceptional communication, presentation, sales process, and data management skills.

What We Offer
  • Competitive compensation and benefits aligned with experience.
  • Flexible work options/alternative work options to support work–life balance.
  • Comprehensive health, wellness, and retirement plans.
  • Opportunities for continuous learning and professional growth.

Ready to elevate key executive partnerships and drive growth in IT asset management? Click apply to connect with our team today!

Reasonably expected salary range: $93,400.00 - $124,500.00 + commissions.

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Sales

Skills Required

  • 8+ years of experience selling IT solutions to senior executives in direct sales or enterprise account management roles
  • Strong knowledge of IT Asset Disposition, workflow enablement, IT asset management strategies, and enterprise asset disposition timelines
  • Experience managing executive relationships and building complex IT solution strategies
  • Experience navigating multi-stakeholder enterprise environments
  • Demonstrated success managing an account portfolio, developing client relationships, and driving revenue growth
  • Exceptional communication, presentation, sales process, and data management skills

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

Iron Mountain Insights

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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