Top Tech Jobs & Startup Jobs in Jacksonville, FL

Leads Mosaic Health’s enterprise Total Rewards strategy across compensation, benefits, executive rewards, incentives, governance, and analytics. Advises senior executives, oversees compensation planning, benefits optimization, rewards harmonization, M&A integration, and technology-enabled process improvements. Integrates Compensation and Benefits teams, establishes scalable governance and operating practices, and strengthens market benchmarking, job architecture, executive compensation, and employee experience.

Serves as a trusted technical advisor for complex CXone customers from pre-go-live through ongoing adoption and optimization. Manages escalations, troubleshoots contact center environments, coordinates cross-functional resolution, delivers training and presentations, drives retention and customer satisfaction, maintains CRM records, and identifies improvement opportunities. Mentors other TAMs, shares technical best practices, supports process initiatives, and travels up to 25% for customer engagements.

Lead and grow a Value Realization Services consulting organization to drive adoption and measurable ROI from NICE CX solutions (quality, interaction/speech/text analytics, AI). Oversee delivery excellence, operational KPIs, revenue and renewal performance, strategic advisory to senior customer executives, and cross-functional alignment with Sales, Product, Engineering, and Customer Success.

The Account Executive will drive new business in Public Safety agencies, managing the sales cycle and building strong relationships with stakeholders across a seven-state territory.

Develop and modernize automated influenza-like illness syndromic surveillance infrastructure for the Indian Health Service. Responsibilities include evaluating existing systems, building data repositories and ingestion pipelines, monitoring facility submissions, creating reporting outputs and Power BI or Qlik dashboards, documenting technical processes, and transferring knowledge to IHS staff. Experience in public health informatics, CDC-aligned surveillance, IHS data environments, legacy system modernization, and automated data-quality monitoring is preferred.

Leads end-to-end project management and production for flagship digital marketing accounts, including budgets, schedules, delivery, vendor approvals, client communication, resource planning, and team performance. Oversees and mentors project management and video production teams, improves processes, resolves production roadblocks, supports pitches and RFPs, and ensures high-quality, profitable execution across creative and production work.

Owns integrated delivery across four concurrent call orders within a large federal courts modernization program. Responsibilities include cross-program schedule, risk, dependency, governance, PI planning, executive reporting, contractual alignment, stakeholder communication, vendor coordination, and execution visibility. The role manages complex multi-vendor, SAFe-based delivery and supports capture and option-year planning. Remote work is available, with occasional travel and the ability to obtain a Public Trust determination required.

Administers Informix, MySQL, and other databases across cloud and hybrid environments. Responsibilities include configuration, maintenance, performance tuning, security remediation, replication, monitoring, Tier 3 support, schema changes, migrations, SQL data extraction, backup recovery testing, automation, compliance, and collaboration with engineering, architecture, security, and application teams.

Designs, deploys, maintains, and secures cloud solutions across AWS, Azure, GCP, and OCI. Develops automation using Bash, PowerShell, and Python; monitors and tunes cloud platforms; maintains documentation and operating procedures; advises implementation teams; supports migrations and infrastructure buildouts; resolves escalations; and collaborates with internal and external stakeholders.

Own end-to-end onboarding, adoption, support, retention, and expansion for enterprise supplier accounts. Configure integrations, guide customers through payment and reporting features, resolve technical and operational issues, monitor account health, identify churn risks, and close upsell opportunities. Maintain account records in Salesforce and Gainsight while contributing to scalable playbooks and process improvements.

Own product positioning and messaging for Leap’s B2B healthcare offerings, with a priority on payer go-to-market. Lead market research, competitive intelligence, voice-of-customer and win-loss programs; develop buyer personas, value propositions, case studies, proof points, sales enablement materials, training, competitive collateral, and RFP responses. Partner cross-functionally with Sales, Product, Clinical, Growth Strategy, and Marketing while supporting account-level deals and clinical/legal review.

Own the technical aspects of enterprise airline deals from qualification through deployment and expansion. Design integration and cloud architectures, lead demos and proofs of concept, respond to RFPs and security questionnaires, review technical contracts, and ensure customer commitments align with engineering capabilities. Build reusable technical assets, support adoption, and communicate customer requirements to product and engineering teams.

Develop and document enterprise-grade SaaS platform functionality while improving quality and performance. Responsibilities include full-stack development, functional and unit testing, defect triage, code reviews, API and process documentation, operational support in regulated environments, and collaboration within Agile and DevOps teams. The role requires expertise in C#, ASP.NET Core, T-SQL, Entity Framework Core, web technologies, software design, debugging, distributed architectures, and high-performance APIs.

Design and scale a feature flagging and A/B testing platform, including high-throughput event ingestion, warehouse-native analytics, real-time feature flag delivery, multi-database SQL support, and distributed systems infrastructure. The role involves full-stack development, architecture, performance optimization, reliability engineering, and technical product influence within a remote startup team.

Own partner relationships and enablement for Crestaplatform, driving onboarding, technical enablement, joint GTM strategies, solution integrations, and revenue acceleration while coordinating Product, Sales, and Services to improve partner performance and adoption.

Develops enterprise AI strategies and roadmaps for customers, identifying automation opportunities, prioritizing initiatives by ROI, and coordinating deployments. Uses conversation intelligence and operational data to uncover customer friction, optimize live AI agents, pilot emerging capabilities, and measure business impact. The role aligns senior stakeholders across CX, Operations, Product, Sales, and IT while collaborating with engineering and product teams to deliver measurable improvements.

Leads a multi-state inside sales organization responsible for capital equipment and consumable revenue. Owns regional P&L, forecasting, sales strategy, account growth, hiring, coaching, performance management, and cross-functional commercial initiatives. Partners with physicians and spa owners, manages budgets, represents the company at industry events, and travels 50–75% across the territory.