Top Tech Jobs & Startup Jobs in Jacksonville, FL

Leads Kiva’s public relations, media strategy, partner campaigns, thought leadership amplification, LinkedIn presence, and communications analytics. Responsibilities include media pitching, journalist relationship management, PR agency coordination, campaign development with partners, executive visibility at industry events, content strategy, performance reporting, and sharing insights across teams. The role requires cross-functional collaboration with Marketing, Creative, Strategic Partnerships, and external organizations.

Sources and screens candidates for open requisitions, filters resumes and profiles, uploads qualified candidates to the ATS and SharePoint, and communicates updates to the Talent Acquisition Manager. The intern also manages tracking spreadsheets, resume notes, daily priorities, and recruiting-related administrative tasks while communicating through email and Slack.

Leads and contributes hands-on to development of an AI engineering platform for semiconductor testing. Designs agent tooling, RAG systems, cloud and air-gapped inference infrastructure, Kubernetes platforms, reusable AI patterns, and agent-facing UIs. Sets technical direction, selects hardware and inference stacks, manages production systems, resolves cross-team architecture decisions, and guides a small engineering team. Requires strong distributed systems, software development, leadership, communication, and LLM/agent tooling expertise.

Leads construction procurement and contracts across multiple projects, including procurement strategy, solicitation development, contract drafting and negotiation, compliance, risk management, contractor onboarding, and performance tracking. Oversees team workloads, budgets, billing, and revenue forecasts; mentors staff; supports proposals, client relationships, business development, and account growth. Acts as a trusted advisor to clients and internal stakeholders while ensuring contracts align with project objectives and regulatory requirements.

Leads complex go-to-market business operations initiatives across Direct and Channel sales. Responsibilities include governance and policy design, commercial feasibility assessments, enterprise systems requirements, UAT and solution delivery, process optimization, executive recommendations, dashboards and metrics, root-cause analysis, and AI and automation adoption. The role partners across Sales, Finance, Legal, Deal Desk, Channel, and Enterprise Systems while mentoring team members and improving opportunity lifecycle and quoting operations.

Own cross-functional go-to-market business operations workstreams spanning commercial policies, process design, governance, systems implementation, and continuous improvement. Evaluate initiative feasibility, translate requirements into system specifications, coordinate UAT, maintain process documentation, analyze exceptions and data quality, support opportunity and quoting processes, develop training, and identify automation and AI opportunities. Partner with Sales, Channel, Finance, Legal, Deal Desk, Compensation, and Enterprise Systems to improve scalable revenue operations.

Provides Tier 3 technical support for Zoom’s most complex enterprise customers. Diagnoses and resolves voice, video, unified communications, and contact center issues using log analysis, packet captures, and SIP traces. Collaborates with engineering, services, technical account management, and sales teams during escalations and war rooms. Maintains expertise in Zoom products, integrations, VoIP technologies, and UC/CC environments while producing customer documentation and participating in after-hours, weekend, holiday, and on-call coverage.

Design, develop, maintain, and review UI and API test automation using Cucumber and related tools. Document test cases, manage test data, analyze failed and long-running tests, perform manual testing, and integrate automation with CI/CD environments. Collaborate with software engineers, product teams, and Scrum teammates to improve test coverage, troubleshoot defects, clarify requirements, and maintain quality practices. The role also includes estimating work, participating in test planning, and mentoring team members.

Develops, tests, deploys, and supports major software features and services. The role translates product requirements into maintainable technical solutions, makes design and performance trade-offs, performs root-cause analysis, conducts code reviews, improves development and deployment practices, and mentors newer engineers. The position requires collaboration across engineering and product teams and includes working with Java, SQL, XML, web technologies, JavaScript, and Oracle databases.

Owns enterprise VDI platforms across Citrix, Azure Virtual Desktop, and Omnissa Horizon. Responsibilities include image and catalog lifecycle management, profile and session troubleshooting, access-layer administration, incident leadership, capacity planning, automation, root cause analysis, change management, project delivery, client communication, and mentoring. The role requires deep expertise in at least one VDI platform, Windows administration, underlying compute and networking, scripting, APIs, and multi-client managed services experience.

Owns the health, performance, capacity, lifecycle, migration, replication, and incident response for Dell storage platforms across multiple client environments. Responsibilities include storage networking, performance tuning, firmware upgrades, support case management, automation, root cause analysis, change management, documentation, and client reporting. The engineer leads storage-impacting incidents, collaborates with virtualization and data protection teams, mentors junior engineers, and provides capacity and best-practice guidance.

Operates and maintains enterprise virtualization platforms across multiple client environments. Responsibilities include VMware Cloud Foundation, NSX, ESXi, vCenter, vSAN, capacity planning, performance troubleshooting, lifecycle management, incident leadership, automation, migrations, root cause analysis, change management, documentation, and client communication. The role also supports KVM and Hyper-V environments, leads virtualization projects, and mentors junior engineers.

Lead high-volume client onboarding by gathering financial data, configuring Uplinq and QuickBooks Online accounts, troubleshooting integrations, resolving scope mismatches, managing timelines, and coordinating handoffs to accounting and tax teams. Build strong client relationships, communicate proactively, apply cash- and accrual-based accounting judgment, and develop practical workarounds to keep implementations moving.

Own technical configuration for assigned SaaS customer implementations, partnering with implementation specialists to confirm requirements, configure platform functionality, execute testing, document decisions, and support go-live. Advise customers on best practices, manage change, communicate progress and risks, solve configuration challenges, and collaborate with Customer Success, Sales, Product, Engineering, and Operations.

Provide technical troubleshooting for customer issues, focusing on API integrations, data flow, and automation via scripting. Collaborate with engineering to escalate and resolve bugs, identify patterns to drive product improvements, maintain support documentation, and enable the Support team through knowledge sharing and process improvements.

Own post-launch optimization of automated outbound campaigns across email and LinkedIn. Responsibilities include refreshing sequences, optimizing copy and AI prompts, analyzing performance, conducting experiments, improving conversion, integrating content and sales learnings, and coordinating physical program touches. The role requires hands-on cold outbound experience, fluency with sequencing tools and campaign data, strong copy judgment, and an AI-enabled, experimentation-focused approach.

Manages enterprise client relationships to ensure measurable value from technology investments. Develops success plans, tracks adoption and customer health, facilitates business reviews, resolves barriers, and drives retention, renewals, expansion, and advocacy. Partners with executives, sales, architects, delivery teams, and technology manufacturers across cloud, networking, security, and managed services environments. Uses customer data to identify risks, communicate business insights, document outcomes, and support revenue growth.