Top Tech Jobs & Startup Jobs in Jacksonville, FL

Lead a multi-team platform org owning infrastructure, data, developer experience, and AI tooling. Manage managers, set platform roadmap and architecture trade-offs, drive adoption of paved roads/golden paths, ensure SLAs/SLOs and incident readiness, and partner cross-functionally to balance reliability, tech debt, and developer productivity.

Define and lead ServiceNow architecture and target-state roadmaps, ensure best-practice scalable implementations, design integrations and CMDB/CSDM strategies, provide technical leadership across delivery, support AI-enabled ServiceNow capabilities, and collaborate with stakeholders to ensure platform sustainability and governance.

Lead and coordinate high-severity production incidents for cloud-native services, drive root cause analysis and reliability improvements, own incident communications to stakeholders and customers, and mentor peers while maintaining incident playbooks and observability-driven diagnostics.

The Regional Sales Director will lead new logo acquisition and revenue execution in the East region, managing complex sales cycles and collaborating with technical stakeholders to close deals in connected device manufacturing industries.

The Regional Sales Director will drive new business and manage sales cycles in the West region for connected device manufacturers, focusing on securing compliance and addressing firmware risks. This role involves prospecting, consultative selling, and maintaining executive relationships to boost sales.

Lead, coach, and develop a SaaS sales team to meet KPIs (Enrollment, Attended Demos, ASP, Churn, MRR). Drive sales strategy, performance management, training, client relationships, and team culture to achieve revenue targets.

Lead product strategy and roadmap for agentic AI selling experiences. Define transparent, controllable AI agents with guardrails, human-in-the-loop checkpoints, evaluation metrics, and coordinate cross-functional pods to deliver trusted, enterprise-grade AI features.

Drive new business across a defined region by selling PHM’s employer solutions to employers, brokers, consultants, TPAs, and captive insurers. Build and execute territory and GTM strategies, develop pipeline, qualify opportunities, and close complex, multi-stakeholder deals. Serve as a market expert and voice of the customer to influence product and strategy while meeting or exceeding sales targets.

Own the full sales cycle for Travel Management Companies and enterprise channel partners, drive revenue for reshopping and AgentSee opportunities, manage executive-level relationships, enable partner success with cross-functional support, and contribute to GTM strategy while collaborating with Product, Marketing, and Customer Success.

Lead end-to-end M&A integrations as a hands-on project manager: build and run detailed plans, coordinate Finance/Operations/Systems/Talent, manage concurrent integrations, drive first-90-day outcomes, report to VP, support playbook improvements, and lead change management with operating company teams.

Serve as primary technical account contact for enterprise contact center customers, ensuring successful implementation, issue resolution, product adoption, and expansion. Troubleshoot complex technical problems, liaise across support, services, product and engineering, deliver customized presentations, own escalations, and drive business cases to improve customer outcomes. Occasional travel to customer sites (up to 25%).

Senior Technical Account Manager serves as single point of contact for enterprise accounts, resolving complex technical issues, driving customer success and retention, coordinating projects and cross-functional resources, conducting service/technology reviews, mentoring peers, and identifying product and process improvements to expand usage and satisfaction.