Top Tech Jobs & Startup Jobs in Jacksonville, FL

Lead enterprise customer success for national home care networks and health systems. Own pilots through expansion, run executive cadence, diagnose workflows, coordinate technical triage with engineering, build onboarding/playbooks, influence roadmap, and travel for go-lives and QBRs (~30%).

Support CEO and leadership on market intelligence, financial modelling, go-to-market strategy, partnerships and PMO. Run competitor analysis, size segments, build investor-ready business plans, craft value propositions and support partner negotiations while tracking cross-functional OKRs and dashboards.

Design, build, test, and maintain cross-platform mobile apps using React Native. Integrate REST/GraphQL APIs and third-party SDKs, optimize performance on iOS/Android, support CI/CD and test automation, collaborate with designers and native engineers, and integrate AI-enabled features while ensuring security and privacy.

Provide strategic legal support for commercial contracting during integration with GE HealthCare. Lead negotiation and drafting of complex technology agreements (SaaS, licensing, vendor, data/privacy agreements), standardize contract terms and playbooks, advise on HIPAA/privacy and IT security implications, serve as escalation point for deal issues, and collaborate cross-functionally to close deals and protect company interests.

Lead design and implementation of SAP SuccessFactors Recruiting (RCM/RMK) solutions, run fit-to-standard workshops, configure recruiting processes, support integrations and data migration, develop test scripts and training, and provide go‑live and hypercare support to improve hiring efficiency and candidate experience.

Contact academic institutions, employers, military organizations, and references to verify candidate information. Handle inbound/outbound calls, document findings accurately, follow quality standards, resolve escalations, and maintain professionalism while using multiple computer applications.

Lead workforce strategy and build a scalable Workforce Management function for contact center and pharmacy operations. Drive capacity planning, forecasting, intraday operations, command center design, vendor governance, analytics, and cross-functional initiatives to improve efficiency, service quality, and scalability. Partner with Product, Engineering, Data, Finance, HR, and vendors to implement WFM tools, dashboards, and automation, and to execute strategic operational improvements.

Embed with client teams to rapidly prototype and iterate AI/agent solutions, own PoC-to-production handoff, troubleshoot integrations across APIs and data sources, bridge delivery and client engineering teams, and feed field learnings into reusable accelerators and playbooks.

Manage a portfolio of North American payment-technology clients as primary contact to drive retention, upsell and revenue growth. Execute strategic GTM plans, conduct account planning and QBRs, coordinate with product/marketing/revenue teams, manage renewals and pricing, forecast in Salesforce, and represent TNS at industry events.

Manage critical-infrastructure and data center projects from pre-sales through commissioning. Coordinate resources, schedules, budgets, stakeholders, and contractors; track financial performance and use Smartsheet and Power BI to report project status. Visit sites, escalate issues, and ensure quality, schedule, and cost targets are met.