Top Tech Jobs & Startup Jobs in Indianapolis, IN

Own and grow an assigned portfolio of payments and card plastics clients. Build executive relationships, develop account and territory plans, prospect for expansion opportunities, and lead consultative sales from discovery through close. Drive retention, renewals, upselling, cross-selling, card program growth, personalization, digital, and contactless solutions. Collaborate with internal teams, maintain CRM pipeline accuracy, forecast revenue, and meet growth and engagement goals. Travel up to 30% is required.

Draft, review, and negotiate customer and vendor contracts, including subscription agreements, technology agreements, statements of work, amendments, NDAs, and order forms. Identify and communicate legal and business risks, support RFPs, maintain contract templates and workflows, and conduct research across corporate governance, employment, intellectual property, compliance, insurance, and data privacy matters. The role also improves legal processes and escalates novel issues under the direction of Senior Corporate Counsel.

Drives recurring revenue growth for managed services by partnering with sales, architecture, delivery, finance, and technology partners. Leads customer discovery, consultative executive engagements, ROI and TCO analysis, value-based selling, account expansion, and managed services positioning across cloud, cybersecurity, networking, infrastructure, and support solutions. Coaches field sales teams, develops enablement materials and repeatable sales motions, and aligns proposed services with customer operating models, governance, SLAs, and transformation goals.

Provides transactional and operational logistics support for domestic and international radiopharmaceutical shipments. Prepares shipping, customs, and hazardous materials documentation; tracks shipments; coordinates with carriers, couriers, freight forwarders, customs brokers, vendors, and distribution partners; reconciles invoices; maintains records; monitors delays and exceptions; and escalates critical delivery issues. Coordinates schedules with manufacturing, packaging, and customer requirements while supporting audits and accurate, timely product delivery.

Supports quoting and order management for assigned accounts, including processing quotes, orders, product information, tracking requests, and reporting. Maintains knowledge of customer accounts, OEM products, partner applications, supply sources, promotions, rebates, and registration processes. Builds technical configurations, identifies upsell opportunities, supports stakeholders, and mentors new sales operations employees.

Executes global strategic sourcing and commodity initiatives across suppliers and regions. Leads sourcing events, negotiations, PPV and VAVE programs, cost analysis, supplier performance improvement, risk mitigation, and supply continuity actions. Develops business cases, savings models, dashboards, and executive recommendations while coordinating engineering, operations, finance, quality, and materials stakeholders. Manages multiple sourcing projects and supplier escalations, with travel up to 20%.

Lead a regional team of up to 15 Support Engineers across the Americas. Oversee support operations, workforce planning, service-level performance, escalations, critical incidents, and post-incident reviews. Drive AI and automation adoption to improve support efficiency, collaborate with Customer Success, Product, and Engineering, and lead hiring, onboarding, coaching, and talent development initiatives.

Supports quoting and order management for assigned accounts, responds to customer requests, manages product and partner processes, validates configurations, tracks orders, prepares reports, identifies upsell opportunities, and mentors new sales operations employees.

Owns uptime, cloud infrastructure, CI/CD pipelines, Infrastructure as Code, shared Linux environments, and incident response for live client applications across Azure, AWS, and Cloudflare. Responsibilities include provisioning environments, managing secrets and identities, maintaining monitoring and reliability practices, supporting releases and database migrations, responding to production incidents, and leading post-incident reviews. The role requires strong Azure DevOps, Bicep or Terraform, Linux, AWS, Cloudflare, and observability experience.

Updates, edits, formats, and organizes technical manuals, maintenance procedures, and system administration guides. Maintains document libraries, enforces configuration control and version-tracking workflows, applies advanced Microsoft Word formatting, and audits documents for consistency, clarity, and accuracy. The role supports aviation automation initiatives and requires coordination with engineering and configuration management teams.