Top Hybrid Jobs

Own January’s trusted analytics layer by designing a dbt-driven semantic layer in Snowflake, standardizing metrics and data contracts, improving client reporting, expanding data capture, and managing analytics costs. The role enables trustworthy self-service across dashboards, chatbots, and future AI agents while partnering with Data Engineering, Analytics, Borrower Support, and Client Acquisition.

Maintain and evolve AWS cloud infrastructure using IaC and GitOps. Build and operate CI/CD pipelines, automate provisioning, monitor and triage issues, enforce security best practices, collaborate with engineering teams, perform code reviews, and participate in rotating on-call duties.

Designs and develops interactive online training, microcontent, simulations, and promotional videos focused on technical and compliance topics. Collaborates with subject matter experts and cross-functional stakeholders to create engaging learning experiences using adult learning principles and eLearning authoring tools. Supports multimedia editing, manages multiple projects and deadlines, incorporates feedback, and assists with training team documentation and administrative tasks.

Leads and scales the account management function for enterprise health plan customers. Manages Account Managers, owns team revenue and retention targets, develops account processes and playbooks, and oversees strategic accounts. Builds executive relationships, leads QBRs, manages escalations, identifies expansion opportunities, and partners with Sales, Product, Engineering, and Leadership to improve customer outcomes, retention, and revenue growth.

Manage new product development projects and product improvements from planning through implementation. Maintain product status databases, coordinate sampling, testing, photography, and cross‑functional communication (US and Asian sourcing). Lead weekly brand and sales check‑ins, deliver product training, update product content in Salsify, and implement process improvements to increase team efficiency.

Manage multiple customer-facing technology implementation projects from kickoff through closure. Own delivery outcomes while coordinating customers, implementation engineers, executives, and cross-functional teams. Oversee scope, schedules, budgets, risks, quality, forecasting, and resource management. Lead planning sessions and delivery meetings, communicate project status, and help improve PMO best practices. The role focuses on cloud-based, integration-oriented solutions, with EDI, MFT, data movement, or file transfer experience preferred.

Lead North American field marketing, connecting marketing, sales, and SDR teams to generate qualified pipeline. Manage inbound leads from events and campaigns, improve sales follow-up, plan targeted account-based outbound campaigns using 6sense and marketing automation, and coordinate execution across a decentralized sales organization. The role also manages two SDRs and an Events Lead while focusing on conversion quality and pipeline outcomes in complex healthcare and life sciences buying environments.

Manage marketplace business operations and day-to-day functions while delivering strategic transformation projects. Build scalable systems to replace manual processes, establish operational rigor across teams, oversee billing and fulfillment programs for key accounts, and use AI to automate workflows. The role requires strong organization, analytical problem-solving, project management, communication, and cross-functional collaboration skills.

Generate qualified sales opportunities through outbound prospecting via phone, email, and LinkedIn. Identify and enrich target accounts, engage inbound leads, communicate Agora’s value proposition, handle objections, qualify prospects, schedule sales meetings, and collaborate with the sales team. Participate in ongoing training and coaching while working in a fast-paced office environment.

Provides timely customer support through email, phone, live chat, and video conferencing. Troubleshoots issues, assists with onboarding, resolves chargebacks, identifies upsell opportunities, collaborates cross-functionally, and contributes to knowledge-base content. The role requires strong communication, problem-solving, prioritization, autonomy, and comfort using help desk and web-conferencing tools in a fast-paced SaaS environment.