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Handles incoming service calls, appointment requests, and internet inquiries for a dealership. Coordinates with service department managers, schedules and confirms appointments, follows up on missed appointments and aged leads, contacts customers to generate dealership visits, and tracks appointment show rates and hot leads while following company policies.

Own post-sale relationships for a portfolio of mid-market clients, serving as a strategic advisor on TV advertising campaigns. Partner with media buying, engineering, and data science teams to optimize campaigns, translate performance data into recommendations, present to senior stakeholders, and drive measurable client outcomes.

Lead enterprise discovery, solution strategy, executive presentations, technical demonstrations, proofs of concept, RFP responses, and commercial support for energy and refined fuels software sales. Translate customer operational challenges into solution recommendations, validate technical fit, manage implementation considerations, and collaborate with Sales, Product, Engineering, Professional Services, and Customer Success to advance complex opportunities and deliver measurable business value.

Manage and optimize Amazon PPC campaigns: set up ads, perform keyword research and segmentation, monitor KPIs, reduce wasted spend and ACOS, and support client communication.

Manages PBF Energy’s transfer-pricing processes between Commercial and Refining, ensuring consistent methodology application, controls, reporting accuracy, and performance measurement. Evaluates and implements material-change transfer-pricing and P&L adjustments, partners with cross-functional teams, and drives process improvements, automation, and analytics initiatives. The role is onsite five days per week at the company headquarters in Parsippany, New Jersey.

Supports commercial insurance Account Managers with renewals, new business submissions, endorsements, certificates, audits, billing inquiries, documentation, proposals, and client and carrier communications. The role involves gathering underwriting information, monitoring tasks and deadlines, maintaining agency records, learning commercial insurance coverages, and participating in training and process improvement initiatives.

Plans and coordinates production activities, including preparing job folders and production orders, maintaining BOMs and routings in Infor LN, scheduling work based on customer needs and capacity, managing material requirements and shortages, monitoring job progress, and escalating delivery risks. Collaborates with Operations, Procurement, Engineering, Quality, and Sales while supporting continuous improvement of planning processes and ERP utilization.

Supports fundraising operations, donor stewardship, annual giving campaigns, special events, gift processing, CRM administration, reporting, and grants management. Serves as the Salesforce NPSP super user, maintains donor data integrity, coordinates campaign and grant deadlines, prepares donor communications and reports, and collaborates with Finance, Communications, Programs, leadership, donors, volunteers, and community partners.

Build and optimize Snowflake data models, warehouses, and ELT/ETL pipelines. Develop Python and C#/.NET APIs, manage CI/CD and infrastructure across Windows and Linux, integrate third-party platforms, and support data governance, security, performance, and cost optimization. Troubleshoot production issues across multiple client projects, document architecture, collaborate with stakeholders, participate in code reviews, and mentor junior engineers.

Provides administrative and front-desk support for SFMTA’s Peer Assistance Program. Answers phones, greets walk-in clients, manages calendars, coordinates meetings and crisis-response communications, compiles reports, reviews timesheets, orders supplies, responds to emails, supports newsletters and events, and maintains office equipment. Requires strong customer service, reliability, Outlook and Excel proficiency, research ability, and cultural sensitivity.