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Lead accounting operations and financial reporting across multiple hospitality and gaming entities. Oversee close processes, GAAP compliance, internal controls, audits, tax and regulatory reporting, gaming revenue, inventory, budgeting, forecasting, and financial modeling. Manage the corporate accounting team while partnering with executives and operations leaders on profitability, venue performance, risk mitigation, acquisitions, and process improvements.

Provides outsourced accounting services for clients, including account reconciliations, financial statement preparation and analysis, sales tax returns, payroll processing and reporting, 1099 filings, fixed asset tracking, accounts payable, bill payments, and special accounting projects. Maintains confidentiality, compliance, accurate records, and responsive client communication while managing varied workloads independently and collaboratively.

Provides administrative and marketing support for retail property management and mall operations. Responsibilities include maintaining tenant and vendor databases, preparing lease and business development documents, generating Yardi reports, processing expenses, coordinating meetings, supporting website and social media content, assisting with retailer communications, and organizing on-site events. Requires strong organization, communication, Microsoft Office and Yardi proficiency, and a customer-focused approach.

Coordinates corporate administrative support across offices, including reporting, scheduling, meetings, events, purchasing, communications, vendor liaison duties, document quality, staff training, and process improvements. Supports office managers and leadership by redistributing workloads, maintaining administrative standards, improving efficiency, and coordinating cross-department initiatives.

Own full-cycle recruiting across North America for product, operations, credit, banking, compliance, marketing, and go-to-market roles. Operate and improve Novo’s AI recruiting stack, including sourcing, screening, scheduling, candidate communication, and pipeline reporting agents. Maintain ATS data quality, evaluate candidate quality, improve recruiting funnels, ensure compliant and fair processes, manage offers, and partner with hiring managers and People and AI teams.

Develops and executes integrated B2B marketing campaigns across email, web, social, paid media, and events. Builds campaign plans, manages audience segmentation and lead nurturing, coordinates internal and external resources, tracks KPIs, analyzes performance, and optimizes campaigns using marketing automation and CRM platforms. Collaborates with Product Marketing, Sales, Creative, Events, and other stakeholders across domestic and international markets.

Owns lifecycle marketing campaigns across onboarding, engagement, retention, and win-back. Responsibilities include developing multi-channel strategies, managing campaign execution, conducting A/B tests, analyzing funnel performance, overseeing segmentation, and collaborating with MarTech, Product, Creative, Data, and Web Analytics teams. The role also mentors junior team members and optimizes automated communication programs using customer and behavioral data.

Serves as the primary customer contact, manages orders, quotes, proposals, documents, and client communications. Coordinates with sales and internal teams to fulfill customer needs, processes vendor and lease paperwork, identifies upsell opportunities, promotes products, and meets activity and sales KPIs through calls, emails, meetings, and consultations.

Supports multifamily community operations through leasing, marketing, resident relations, rent collection, renewals, compliance tracking, reporting, purchasing, accounting checklists, inspections, and resident activities. Resolves resident concerns, monitors property performance, coordinates with internal support teams, and maintains operational documentation. The role requires property management experience, knowledge of LIHTC and Section 8 programs, Yardi Voyager proficiency, strong customer service, and flexibility for evenings or weekends.

Owns the full finance and accounting function for LionsBot USA, including financial close, reporting, profitability analysis, AR, AP, cash flow, budgeting, tax and statutory compliance, ERP administration, and intercompany coordination with Singapore headquarters. The role serves as the primary financial partner to the U.S. President and builds finance infrastructure for a scaling subsidiary.