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Provides advanced technical support for complex desktop, application, Microsoft 365, Active Directory, macOS, network, backup, and security issues. Owns escalated tickets, documents resolutions, maintains client SOPs, supports deployments and migrations, and mentors Level 1 technicians. The role requires strong troubleshooting, communication, prioritization, customer service, and independent decision-making while collaborating with specialized teams and improving support processes.

Designs, analyzes, prototypes, and tests mechanical and aerospace systems for defense and industrial applications. Creates CAD models and manufacturing drawings, performs stress analysis and tolerance stack-ups, leads prototype manufacturing and testing, evaluates results, and recommends improvements. Coordinates with multidisciplinary teams, vendors, and technicians; manages schedules, costs, and deliverables; and ensures compliance with GD&T, DoD standards, safety regulations, and quality requirements.

Configure QGenda’s On-Call SaaS solution for enterprise healthcare customers, lead implementation and training sessions, document configurations, and support successful customer onboarding and adoption. Collaborate with project, customer success, sales, and product teams to meet go-live expectations. Manage timelines, identify risks and process gaps, resolve problems, and transfer knowledge to long-term customer success resources.

Manage ACEC and ACEC Research Institute’s daily finance operations, including budgeting, monthly close, financial statements, reconciliations, cash management, investments, tax filings, and audit coordination. Supervise two finance staff, administer Sage Intacct and expense systems, maintain internal controls and PCI compliance, support board and committee reporting, and improve finance processes and automation.

Supports monthly and quarterly financial reporting and month-end close activities. Prepares financial statements, footnotes, journal entries, reporting packets, account reconciliations, and general ledger analyses. Assists with cash management, treasury reporting, financial audits, and investigating account discrepancies. Requires a bachelor’s degree or equivalent experience, 2–3 years of related experience, and strong Microsoft Excel skills. CPA licensure is preferred.

Own customer-facing technical projects from sales handoff through closure, managing scope, schedules, budgets, resources, risks, deliverables, documentation, and stakeholder communication. Lead project governance, resolve issues, manage customer expectations, and develop recovery plans for at-risk projects. Mentor junior project management staff and improve PMO processes, tools, reporting, and delivery practices.

Leads administrative and operational coordination for a youth-serving organization. Supports the Executive Director and department leaders, oversees admissions, onboarding, training, documentation, quality improvement, compliance, investigations, corrective action plans, reporting, and strategic implementation. Supervises an Administrative Secretary and partners with clinical, education, HR, security, and support teams to maintain effective residential care operations.

Provide on-site classroom and administrative support at Kadena Air Base: open/secure facilities, set up and troubleshoot live-streaming equipment, maintain inventory, assist students and faculty, proctor exams as permitted, and report incidents to management.

Processes and verifies invoices, codes expenses, manages vendor payments, reconciles accounts, maintains 1099 and W9 records, posts accounting transactions, produces monthly reports, and assists with month-end closing. The role also supports treasury activities, responds to vendor inquiries, maintains financial records, and ensures accurate and timely payments across a multi-unit organization.

Manages hotel accounting operations, including revenue and expense auditing, cash handling, bank deposits, accounts receivable, accounts payable, payroll, reconciliations, tax filings, and financial reporting. Prepares daily reports, supports month-end close, assists with budgeting and forecasting, maintains internal controls, and coordinates with hotel management, department heads, vendors, employees, guests, and the corporate controller.