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Own guidance, navigation, and control for a reusable satellite platform across orbit, deorbit, reentry, descent, and recovery. Lead GNC architecture, high-fidelity simulation, Monte Carlo analysis, FDIR, estimation, flight control software, HITL testing, mission planning, and flight operations. Serve as technical lead for GNC engineers, mentor teammates, support spacecraft integration and testing, and collaborate with software, avionics, propulsion, mechanical, aerothermal, and mission operations teams.

Coordinates product logistics, including order entry, receiving, inspection, storage, labeling, inventory control, shipping documentation, and domestic and international distribution. Communicates with customers, freight forwarders, and government agencies to facilitate imports and exports while maintaining shipping supplies and compliance with company safety and quality procedures.

Own recurring revenue reporting, pipeline analysis, dashboards, quote and pricing support, CRM and transaction-data reconciliation, payments economics reporting, portfolio health analysis, compensation administration, and accounts receivable reporting. The role partners closely with Sales, Account Management, Finance, Marketing, and executive leadership while maintaining SQL queries, Salesforce CPQ workflows, business intelligence dashboards, and revenue operations processes.

Manage active customer accounts, maintain relationships, negotiate payment solutions, follow up on overdue or returned agreements, and support customer retention. The role includes documenting interactions, processing payments, identifying opportunities for new agreements, and conducting in-community customer check-ins or asset retrievals. Account Managers work both in the office and field, using CRM and POS systems while delivering persuasive, empathetic, and professional customer service.

Supports customer experience initiatives for student-athletes, campers, families, and guests. Responsibilities include coordinating cross-functional projects, tracking timelines and action items, supporting journey-mapping workshops, analyzing feedback, improving processes, documenting workflows, coordinating customer-facing content, and assisting with campus events and programs.

Develops and maintains healthcare reports, dashboards, and data analyses using SQL, eClinicalworks, Power BI, FlexSim, Minitab, and Python. Translates EMR workflows into backend data structures, identifies trends and improvement opportunities, supports data quality and governance, builds custom reports, and coordinates with clinical, financial, quality, regulatory, operations, and external technology stakeholders.

Manages accounts receivable activities, including payment application, collections, account reconciliation, dispute resolution, credit status reviews, refunds, reporting, and month-end close support. Communicates with customers and internal teams, maintains delinquent account records, supports administrative accounting functions, and identifies process improvements to improve efficiency and reduce risk.

Own the technical marketing operations stack, including data access, pipelines, integrations, audience and conversion flows, monitoring, governance, documentation, and tagging. Partner with Growth, Lifecycle, Analytics, Data Engineering, Product, and RevOps to make product data reliable and usable for marketing. The role requires hands-on work with SQL, APIs, event schemas, marketing automation, CDP and advertising platforms, plus AI-enabled quality assurance and workflow automation.

Provides on-site first- and second-level IT support for employees, executives, board members, conference rooms, and live events. Troubleshoots hardware, software, networking, Microsoft 365, identity and access issues; manages tickets, endpoint deployments, inventory, loaner devices, and preventive technology maintenance. Supports AV setups, Teams Rooms, executive meetings, and events, escalating complex issues while maintaining accurate documentation and strong customer service.

Performs general ledger maintenance, journal entries, intercompany transactions, account reconciliations, and month-end close support across multiple entities. Backs up payroll, accounts receivable, and accounts payable functions; improves accounting processes and technology. Requires strong GAAP knowledge, independent judgment, attention to detail, and proficiency with Excel and QuickBooks Enterprise. The role is remote with a preference for four office days per month in Ballard, Washington.