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Design and implement high-performance, scalable core query and mining engine features for large-scale data processing. Identify and solve performance and scalability bottlenecks, create novel query optimization and transaction management algorithms, develop parallel/vectorized execution, mentor engineers, and ship production-ready features in a multi-cloud environment.

Design and implement high-performance core query and mining engine features for large-scale data processing. Identify and fix performance and scalability bottlenecks, develop novel query optimization and distributed processing algorithms, mentor engineers, drive best practices, and deliver production-ready, testable code.

Drive strategic partnerships with Global System Integrators across North America to embed Celonis AI platform into partner offerings, secure value-based multi-year contracts, co-design AI-driven use cases, lead governance and enablement, and scale joint go-to-market motions to generate net new ACV and services revenue.

Administer and optimize Salesforce and connected GTM systems (CPQ, NetSuite, Snowflake); manage environments, integrations, data quality, reports/dashboards, and quote-to-cash workflows. Lead roadmap implementations, troubleshooting, audits, documentation, training, and collaborate with cross-functional teams to ensure secure, scalable, and well-governed revenue operations.

Provide customer service and operational support for contracts, licensing, registrations, terminations, and related inquiries. Handle routine and escalated calls, resolve issues, document cases in the case management system, follow procedures, cross-train and back up teammates, and support process improvement and team communication under manager direction.

Partner with financial institutions to assess technical needs, deliver tailored product demos, respond to RFPs, and coordinate with product, implementation, and customer success to drive deals and revenue growth. Serve as the technical bridge between prospects and internal teams.

Manage and scale outbound BDR operations: build SOPs, outreach cadences, and target lists; coach and mentor BDRs; run engagement and incentive programs; and contribute directly to pipeline generation while partnering with sales leadership to optimize tools and processes.

Support product testing and certification by defining project scope, coordinating lab tests, ensuring UL standards compliance, communicating with clients, preparing reports, and resolving engineering and project issues. Coordinate lab technicians, develop test programs, assist in test method development, and represent UL at industry events as needed.

Support product testing and certification by developing test plans, coordinating lab activities, evaluating samples for UL compliance, managing project timelines and client communications, preparing reports, and assisting with test methods and requirements development.

Support product testing and certification by planning investigations, coordinating and reviewing lab tests, examining samples for UL compliance, managing client communications and timelines, preparing reports, and resolving engineering issues. May act as project handler, develop test methods/equipment, and travel to client sites as needed.

Own and evolve Sonar's AI-native internal platform: design, build, and operationalize agent/connector integrations (Claude/MCP, Rovo), administer and productize Jira Service Management and Atlassian Cloud, implement scalable automations and integrations, maintain CMDB/assets, enforce ITSM/ITIL processes, support security/compliance audits, and partner across teams to drive platform roadmap and stakeholder enablement.

Design, build, and operate massively scalable cloud services on AWS. Implement Infrastructure as Code, automate operations, run on-call for global services, and improve service quality to make developer workflows easier.

Partner with Marketing to own attribution, ROI, conversion, and funnel analysis. Design experiments, surface proactive insights, optimize marketing spend, and collaborate with Data/Analytics Engineers to build data models and pipelines. Communicate findings and recommendations to non-technical stakeholders.

Manage collections for an assigned AR portfolio: pursue past-due balances, resolve billing questions and disputes, maintain accurate records in NetSuite and Salesforce, apply and reconcile payments, and provide regular status reporting to reduce outstanding receivables.

Evaluate high volumes of unsecured consumer loan applications by reviewing credit reports, paystubs, tax returns, and bank statements to approve, deny, or request more information. Help refine underwriting guidelines and improve processes while delivering customer-focused service.

Evaluate high-volume unsecured consumer loan applications through manual risk assessment. Review credit reports, paystubs, tax returns, and bank statements to approve, deny, or request additional information. Help refine underwriting guidelines and improve processes while providing customer-focused, detail-oriented service and handling varied hours.

The Principal Product Manager will lead SEO/AEO strategy to drive organic traffic growth, optimize platforms, analyze trends, and collaborate with cross-functional teams to meet revenue targets.

Provide day-to-day application support, elicit and document business requirements, design and execute UAT and functional tests, create process and data flow documentation, coordinate with IT and stakeholders on defects and releases, and drive process improvements to maintain application stability and enhance user experience.

Develop, test, and deploy software solutions with a focus on network security. Monitor and review proxy logs, troubleshoot connectivity and access issues, enforce Zero Trust and least-privilege principles, and work with Zscaler, SWG, SSL/TLS inspection, MFA, and conditional access to secure web traffic and identity-centric controls.

Provide application security expertise: perform threat modeling and security assessments, guide development teams on remediating OWASP/API vulnerabilities, design and implement authentication and secure software solutions, integrate SAST/DAST/RASP into CI/CD, advise on SDLC security improvements, develop security policies, and liaise with stakeholders to reduce risk.

Lead end-to-end service delivery for hyperscale data center projects across the Americas, managing optical fiber installs, rack-and-stack, decommissioning, and build activities. Ensure SLA and budget compliance, drive operational performance and automation, present executive-level insights, resolve escalations, manage KPIs and risks, and lead matrixed teams to improve customer experience and scalability.

Support continuous improvement across construction and engineering by gathering and analyzing requirements and data, identifying process simplification/automation/AI opportunities, participating in stakeholder workshops, and assisting with design, testing, rollout, and change management for new processes and tools.

Manage and coordinate delivery of hyperscale data center infrastructure projects across North America. Serve as customer-facing lead, track schedules, budgets, risks and KPIs, coordinate vendors and field teams, drive escalations and issue resolution, support resource planning, and ensure safety, quality, and operational improvements.