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Supports Philadelphia General Office agents through training, coaching, performance management, prospecting initiatives, sales development, and retention efforts. Implements NYLIC University curricula, Field Development System processes, agent development planning, field observation sessions, and sales initiatives. Partners with field management and leadership to deliver training, monitor production, facilitate development conversations, and promote effective use of sales and marketing systems.

Provides inbound phone support to retirees, beneficiaries, financial institutions, and contract holders for institutional annuity products. Interprets contracts, calculates and processes retirement and death benefits, reviews documentation, researches unpaid benefits, manages caseloads, and ensures compliance with internal controls, regulations, and audit standards. The role also supports process improvements and departmental projects.

Leads a team of 12–15+ national account managers and service associates delivering service to large group-benefits clients. Oversees service quality, productivity, client and broker relationships, escalations, staffing, talent development, budgets, and continuous improvement. Partners cross-functionally on client-services transformation, administrative-platform enhancements, and client-facing technology initiatives while ensuring alignment with service levels, KPIs, and organizational goals.

Own Notion’s consolidated corporate financial model, monthly reporting, budget-versus-actual analysis, rolling forecasts, and planning systems. Maintain Pigment models, data loads, scenario snapshots, and reconciliations. Support executive, Board, and investor reporting while improving finance infrastructure through automation and stronger data workflows. Partner cross-functionally with Accounting, BizTech, People, and Finance teams to align data, mappings, and chart-of-accounts processes.

Lead Notion’s Data Foundations team by setting multi-quarter platform strategy, developing engineers and technical leaders, and guiding complex initiatives across data lakes, streaming, distributed compute, governance, and reliability. Drive enterprise-ready capabilities including data residency, access controls, lifecycle management, and key management. Improve Kafka, Debezium, S3/Iceberg, Spark, EMR, and Athena scalability, reliability, usability, and cost efficiency while partnering across engineering, AI, search, infrastructure, and security teams.

Leads a payroll and tax customer support team, coaching representatives, monitoring performance metrics, improving customer experience, and driving scalable processes. Partners cross-functionally with product and other teams to reduce inquiries, enhance tools, and support retention and growth. Uses data and AI to improve efficiency, develop employees, and implement organizational change in a regulated support environment.

Own full-cycle recruiting for mid- to senior-level technology roles, partnering with hiring leaders to develop hiring plans, build representative talent pipelines, deliver high-touch candidate experiences, and improve recruiting processes. Use funnel metrics, AI, and talent intelligence tools to increase efficiency while collaborating with Compensation, People Partners, and Executive Operations.

Leads complex, cross-functional strategic programs spanning Customer Experience, Product, Engineering, Data, Design, and Operations. Owns program plans, roadmaps, launch readiness, change management, reporting, and executive stakeholder alignment. Develops AI-enabled operational readiness strategies, translates technical concepts for broad audiences, improves operating models and tooling, and uses data-driven insights to enhance customer experience and organizational efficiency.

Build and maintain scalable full-stack payment, account management, and reporting applications for healthcare providers and patients. Responsibilities include designing features, collaborating with product and UX teams, testing, code reviews, troubleshooting production issues, documenting architecture, improving development processes, and mentoring junior engineers. The role requires PHP, MySQL, Vue, JavaScript, distributed systems, AWS SQS, testing, monitoring, and AI-assisted development experience.

Manages billing and partner billing activities, including invoice preparation, billing schedule and agreement review, revenue accruals, reconciliations, journal entries, and financial close support. Analyzes billing data in Excel, communicates with clients and partners, audits special invoices, supports accounts receivable optimization, documents accounting procedures, and contributes to automation and reporting projects.

Entry-level sales role for recent college graduates. Responsibilities include completing sales training, generating leads, prospecting customers, closing accounts, preparing proposals, managing client relationships, executing territory strategies, and achieving activity-based sales targets. The position begins with client support training to build knowledge of healthcare payments, products, operations, and industry practices before transitioning into a sales career.

Leads business intelligence and analytics engineering initiatives for Snap’s People Team. Designs scalable data pipelines, models, data products, dashboards, and self-service analytics solutions. Translates business needs into technical requirements, conducts statistical analysis, improves data quality and operational reliability, and delivers actionable insights. Owns systems end to end while mentoring team members and communicating effectively with executives, business partners, analysts, and technical teams.

Owns customer retention, renewals, billing conversations, churn-save efforts, escalations, and account follow-up while providing inbound chat, phone, and email support. The role troubleshoots product and workflow issues, supports upgrades and add-ons, coordinates with technical support and billing teams, and contributes to process improvements. It is an in-office SaaS position focused on customer satisfaction, account health, and long-term retention.

Own the enrollment operating system and team, including funnel architecture, CRM and workflows, conversion analytics, dashboards, automation, partner handoffs, and continuous process improvement. Lead enrollment staff, optimize conversion rates, improve data and reporting, develop partner relationships, and collaborate with Marketing, Product, and Service to create efficient, empathetic caregiver enrollment experiences.

Sells SaaS accounting software services by consulting with customers, estimating implementation effort, developing Statements of Work, and guiding sales-to-implementation handoffs. Builds services sales pipelines, supports solution demonstrations, aligns cross-functional teams, manages forecasts and KPIs, and contributes to go-to-market materials. Requires accounting software knowledge, consultative selling ability, project estimation expertise, and experience drafting and negotiating SOWs.

Leads business operations planning, performance tracking, reporting, risk management, process improvement, stakeholder communications, executive presentations, and strategic or ad hoc initiatives. Develops operational metrics, improves management reporting, supports Board and business reviews, identifies operational risks, and drives cross-functional improvements aligned with company goals.

Engages prospective customers through phone, email, and LinkedIn outreach to address investment reporting concerns and generate new sales pipeline. Researches prospects, identifies compelling events, personalizes communications, participates in business meetings, maintains CRM records, and supports closers through the sales funnel using tools including Salesforce, Outreach, LinkedIn Navigator, ZoomInfo, and Highspot.

Provides operational and client support for investment accounting matters, financial statements, analytics reporting, account setup, compliance, reconciliations, and investment data validation. Responds to client inquiries, resolves issues using internal documentation and tools, manages productivity and quality metrics, and collaborates on client and team projects. Requires accounting or finance knowledge, strong communication, organization, attention to detail, and problem-solving skills.

Develop and modernize native iOS applications for Grainger’s Sales Enablement Mobile Team using Swift and SwiftUI. Build scalable, accessible, high-performance interfaces and support APIs through BFF architectures and Python. Lead architecture decisions, CI/CD improvements, testing, observability, security, and performance optimization. Mentor engineers, promote clean code and trunk-based development, and collaborate across teams to deliver production-ready mobile tools.

Lead development of pricing web applications using React/Next.js front ends and Java/Kotlin back ends. Build reusable components, optimize performance and scalability, integrate RESTful APIs and third-party services, containerize with Docker/Kubernetes, enhance CI/CD, collaborate with data, product, and design teams, and troubleshoot production distributed systems.

Manage 5–10 manufacturing accounts across assigned Kentucky territories, driving profitable sales growth and account penetration. Visit customers regularly, understand business goals, conduct reviews, oversee managed inventory support, develop customer strategies, forecast opportunities, and maintain pipeline discipline. Use Salesforce CRM to manage daily business activities, identify customer concerns, and provide solutions aligned with Grainger’s value proposition.