Top Hybrid Jobs

Manage Kustomer’s internal technology stack, including Mac provisioning, zero-touch onboarding, hardware logistics, SaaS administration, and technical support. Resolve issues, improve self-service, automate TechOps processes, document procedures, manage vendors, and partner with Security on audits, compliance, and system improvements. Support Google Workspace, Okta, Jamf Pro, and related SaaS tools while helping scale secure, efficient internal operations.

Drive programmatic direct revenue for Zynga’s mobile and in-app media business. Build strategic relationships with agency holding companies, trading desks, DSPs, SSPs, and retail media partners; package curated demand; optimize deal performance and revenue; and co-sell with account executives. The role also supports pipeline development, buyer education, deal structuring, RFP responses, and overcoming technical objections. Success requires strong programmatic sales expertise, an established industry network, quantitative skills, and a proven record of closing significant commitments.

Provides technical support for customers using KPA software, products, and services. Responsibilities include troubleshooting issues, documenting and prioritizing tickets, escalating complex problems, reviewing ticket quality, communicating recurring issues, supporting product releases, and guiding customers through resolution. The role requires strong computer knowledge, Windows and MacOS familiarity, customer service skills, multitasking, organization, and clear communication across phone, chat, and email.

Manage and grow a portfolio of small-business SaaS customers in the US by owning renewals, retention, upselling, and cross-selling. Build account plans, stakeholder maps, forecasts, and accurate Salesforce records. Lead commercial conversations, business reviews, and contract discussions while partnering with Customer Success, Marketing, and Product to drive customer value, adoption, and revenue growth.

Own the strategy, configuration, and continuous improvement of HoneyBook’s support chatbot and related Help Center and internal documentation. Analyze resolution data, identify content gaps, prioritize roadmap investments, configure Intercom, maintain data connectors, evaluate AI tools, and build internal low-code applications. Create clear technical documentation, improve AI-assisted workflows, maintain governance, and collaborate with Member Care, Product, QA, Marketing, and other teams to improve member and support specialist experiences.

Provide high-impact executive support to NODA's leadership: manage complex calendars and travel, prepare executive materials, coordinate meetings and board interactions, track action items, handle confidential information, support office operations, and assist with events and special projects in a fast-paced defense-focused startup.

Build and own Babylist’s proactive PR and communications strategy across consumer, corporate, executive, product, partnerships, culture, and social impact narratives. Develop thought leadership, ghostwrite executive content, secure high-impact media and podcast placements, manage PR and influencer agencies, lead awards strategy, create communications playbooks and collateral, and measure impact. The role requires East Coast availability and short-notice travel to NYC.

Create and maintain technical knowledge articles, troubleshooting guides, runbooks, decision trees, and training materials to improve support case resolution. Partner with SMEs, analyze case trends, capture repeatable troubleshooting workflows, maintain content quality, and prioritize a backlog of enablement requests to enhance Support efficiency and escalation accuracy.

Leads overnight customer success and technical support operations for clinical projects. Provides escalations, mentoring, ticket auditing, SLA and quality monitoring, process improvements, and cross-functional coordination. Handles participant and clinician support, device and platform troubleshooting, compliance alerts, data collection, inventory orders, and ticket resolution. Also performs clinical research coordination activities, including virtual visits, data entry, query resolution, training, participant recruitment, and communication with clinical and sponsor teams.

Build and scale Go backend services for agent quoting, configuration, and application submission. Partner with adjacent teams, resolve partner-specific edge cases, provide architectural leadership, write unit and integration tests, review code, and promote automation, CI/CD, and continuous improvement. The role expects daily use of AI coding tools and ownership of services across distributed systems and microservices environments.