Top Hybrid Customer Success Jobs

The Workplace Experience Specialist at Dynatrace is responsible for creating exceptional office and event experiences, managing front desk duties, onboarding and offboarding new employees, and providing operational support for smooth office operations.

The Fraud Prevention and Detection Specialist will be responsible for reviewing and investigating potentially fraudulent activity in member accounts, conducting inbound/outbound calls with stakeholders, and ensuring compliance with regulatory policies to prevent fraud.

Seeking a talented Fraud Prevention and Detection Specialist to join the SoFi Fraud Operations team. Responsibilities include conducting reviews on suspicious member accounts, analyzing potentially fraudulent activity, assisting in developing fraud prevention policies, and communicating with members and external entities. Requires 1+ year experience in banking or financial services, knowledge of payment channels, and strong time management and interpersonal skills.

The Origination Specialist role at SoFi Lending Operations involves providing best-in-class service to members through phone and chat support, resolving inquiries, and ensuring compliance with regulations. This entry-level position offers opportunities for growth within the company.

Supervise and coach a team to provide exceptional customer experiences during nights and weekends. Lead team to increase productivity, customer satisfaction, and operational improvements. Oversee day-to-day operations, provide support, and build customer relationships. Hybrid work model with 3 days in the office and 2 days remote.

The EHS Specialist at Relativity Space will work with the EHS Team to ensure compliance with regulations, conduct risk assessments, drive safety culture initiatives, provide training, and support equipment design. This role involves identifying and mitigating risks in factory operations and solving complex safety issues.

The Loyalty Programs Specialist at Hot Topic will be responsible for managing and growing the loyalty rewards program, analyzing KPIs, and implementing customer engagement strategies. This role requires a creative and data-driven approach to enhance customer experience and drive business growth.

The Success Coach at Great Minds supports the effective implementation of curriculum products at schools in Central areas by providing on-site support, coaching, and professional development. They gather implementation metrics, document customer interactions, and share regional insights with leadership. This role also involves representing Great Minds at conferences and contributing to content creation.

Provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for end user support, IT incident management, change management, problem management, knowledge management, endpoint management, and business controls with a focus on Email support and administration. Strong communication and problem-solving skills required.

Provide onsite customer support for a geographically dispersed enterprise workforce, focusing on end user support, IT incident management, change management, problem management, knowledge management, endpoint management, and business controls with a heavy emphasis on Email support and administration. Requires strong communication skills, technical operations experience, IT systems knowledge, and desktop platform experience. Must have experience with incident management tools and be able to define, implement, and leverage process management functions.

Seeking a Cyber Client Assurance Principal Associate to implement, execute, and manage program delivery and innovation. Responsibilities include facilitating certification work, strengthening partnerships, and understanding external client needs.