Top Hybrid Operations & Support Jobs

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Owns end-to-end member experiences across partner programs, improving journeys, operational efficiency, partner performance, and business outcomes. Responsibilities include analyzing processes and metrics, identifying friction, coordinating cross-functional initiatives, managing operational readiness, establishing governance and service standards, leading issue resolution, developing dashboards, and serving as the liaison between internal teams and external partners. The role also supports business cases, program evaluations, compliance, and strategic partnership growth initiatives.

Contacts customers about unpaid balances, negotiates payment arrangements, resolves account barriers, documents interactions, and maintains compliance with FDCPA, CFPB, and company policies. The role involves high-volume dialer work, account review, problem-solving, escalation, and professional customer communication in a performance-driven hybrid environment.

Handle high-volume inbound roadside assistance calls, gather location and vehicle details, dispatch tow and service providers, de-escalate distressed customers, document service activity, and coordinate in multiple digital systems. This fully remote role requires reliable schedule adherence, weekend and holiday availability, a dedicated quiet workspace, approved Windows equipment, hardwired internet, and at least one year of customer-facing experience.

Lead the company’s macOS environment as an onsite individual contributor. Manage the full Apple device lifecycle, Jamf administration, endpoint security, employee support, identity and access workflows, and office connectivity. Build secure automations using Python, shell scripting, APIs, webhooks, and AI tools. Administer Slack and integrations with Rippling, Google Workspace, and Jamf while improving onboarding, offboarding, compliance, documentation, and incident-response processes.

Supports the Chief Marketing Officer by managing a complex global calendar, coordinating meetings, executive travel, events, offsites, materials, expenses, and follow-up. Partners with the CMO’s Chief of Staff, Marketing Leadership Team, executive assistants, and internal and external stakeholders. The role requires discretion, exceptional organization, proactive judgment, strong communication, and expert proficiency with Microsoft productivity tools.

Provides administrative support to senior executives by managing complex calendars, coordinating communications, handling expenses, organizing leadership meetings and events, anticipating business needs, and supporting executive visitors. The role requires exceptional organization, discretion, communication, adaptability, business judgment, and cross-functional collaboration. Candidates need at least five years of experience supporting C-suite or senior executives in a fast-paced environment.

Manage institutional client onboarding, account openings, periodic refreshes, maintenance, and offboarding. Partner with sales, trading, clearing, investment banking, securities finance, client service, legal, and compliance teams. Ensure adherence to CFTC, FINRA, SEC, AML, KYC, BSA, USA PATRIOT Act, and FinCEN requirements while building strong client and internal relationships and improving prime brokerage onboarding processes.

Provides IT support for manufacturing execution systems, SQL databases, network infrastructure, high-availability environments, disaster recovery, communications devices, and front-office applications. Maintains Windows and Linux servers, VMware clusters, security controls, system procedures, and recovery plans. Troubleshoots equipment and information systems, supports audits, trains end users, and assists with process automation. Requires manufacturing-focused IT experience, systems administration skills, database knowledge, and flexibility for off-hour and weekend shifts.

Provide technical support for employees, executives, and clients across desktop systems, hardware, software, accounts, networks, VOIP, conference rooms, and remote environments. Manage onboarding and offboarding, inventory, ticketing, vendor coordination, endpoint security, identity systems, and technology testing. Document solutions, create user guides, support IT initiatives, and coordinate with DevOps and information security teams.