Analyst, IT Support

Posted Yesterday
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Piedmont, SC, USA
Hybrid
Mid level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Dream big. With Us. Let's create the future of mobility, together.
The Role
Provides IT support for manufacturing execution systems, SQL databases, network infrastructure, high-availability environments, disaster recovery, communications devices, and front-office applications. Maintains Windows and Linux servers, VMware clusters, security controls, system procedures, and recovery plans. Troubleshoots equipment and information systems, supports audits, trains end users, and assists with process automation. Requires manufacturing-focused IT experience, systems administration skills, database knowledge, and flexibility for off-hour and weekend shifts.
Summary Generated by Built In

Job descriptions may display in multiple languages based on your language selection.

What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.
Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

Job Responsibilities:

General Job Duties:

 

•       To exhibit an objective, fair and professional attitude that exemplifies the principles outlined in The Magna Employee’s Charter to maintain a positive and productive workplace.

•       To exhibit teamwork skills and actively participate in team activities in a positive working environment.

•       To demonstrate problem solving skills in a work environment that is striving for continuous improvement.

•       To follow Decostar policies and display conduct expected of Decostar employees as described in the employee handbook.

•       To follow safety rules of Decostar and work in a manner that is conducive to maintaining a safe and healthful workplace.  To report all accidents immediately.


Specific Job Duties:


•       Support mission critical Just in Sequence/Time (JIS/JIT) Manufacturing Execution Systems (MES).

•       Support multiple SQL databases using clustered and mirrored environments.

Setup/maintain and troubleshoot high availability systems. 

•       Ensure LAN/WAN capabilities are maximized through effective network administration, high levels of systems security and a timely, reliable, accurate systems recovery program.

•       Develop, test and maintain system recovery procedures and disaster recovery plans.

•       Develop, test and maintain documented systems procedures/work instructions – train end users.

•       Support the maintenance and trouble-shooting requirements of information systems for Decostar.

•       Help determine reasons for equipment failures and advise on corrective and preventive actions to eliminate future safety, quality or downtime issues.

•       Support Communication devices including cell phones, phone system, and 2 way radios.

•       Maintain and support front office systems including: Solidat, AutoCAD, Office 365, etc.

•       Participate in internal audits (SOX,TS,ISO).

•       Performs such other reasonable duties as may be assigned from time to time.




Skills and Experience Required:

 

•       Minimum of 3 years experience in Information Systems with a strong manufacturing background, preferably in the Tier 1 OEM automotive parts industry. MES systems experience a plus

•       Strong background in Microsoft Systems Administration (AD, DHCP, DNS, Server, Group Policy Management, etc.)

•       Background in VMWare cluster environments and maintenance (ESXi).

•       Must have a working knowledge of relational database applications.

•       Programming SQL stored procedures, functions and triggers a plus OR Intermediate programming (C#, VB, ASP.NET, java, etc) a plus

•       Hand-held devices; bar code scanners, RF tag-readers, card readers.

•       Must have the ability to solve problems quickly and automate processes.

•       Must have basic administrative knowledge of the Windows and Linux servers.

•       Must prepare process flow diagrams.

•       Experience with Microsoft office applications (Word, Excel, Power point)

•       Ability to communicate effectively and work both independently and well with others.

•       Ability to work off hour shifts & weekends


Education:

 

•       Bachelor’s Degree in Computer Science, MIS, CIS, or related study or equivalent experience.

•       High School diploma and 3 years IT related experience may be substituted in lieu of degree. Work experience combined with current schooling towards degree will be considered.

 

Physical Requirements:


•       This position requires a person to have the ability to perform work while  standing or walking a minimum of eight (8) hours a day and manage stairs on an occasional basis.

•       This position requires the ability to perform work which is below the knees and above the shoulders on an occasional basis.  


Decostar Training Requirements

 

•       You will receive training to perform your job on an on-going basis concurrent with Decostar business operations. Training areas will include safety, quality, continuous improvement and other job specific training that is determined to be an essential part of your job and Decostar business operations.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.


AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.


Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.


Worker Type:

Regular / Permanent

Group:

Magna Exteriors

Skills Required

  • At least 3 years of Information Systems experience with a strong manufacturing background; MES experience is preferred
  • Strong Microsoft systems administration experience, including Active Directory, DHCP, DNS, Windows Server, and Group Policy Management
  • Experience with VMware cluster environments and ESXi maintenance
  • Working knowledge of relational database applications
  • Knowledge of SQL stored procedures, functions, and triggers, or intermediate programming experience with C#, VB, ASP.NET, or Java
  • Experience supporting handheld devices, barcode scanners, RF tag-readers, and card readers
  • Ability to solve problems quickly and automate processes
  • Basic administrative knowledge of Windows and Linux servers
  • Ability to prepare process flow diagrams
  • Experience with Microsoft Office applications, including Word, Excel, and PowerPoint
  • Effective communication skills and ability to work independently and collaboratively
  • Ability to work off-hour shifts and weekends
  • Bachelor's degree in Computer Science, MIS, CIS, or a related field, or equivalent experience
  • High school diploma plus 3 years of IT-related experience may substitute for the degree
  • Ability to stand or walk for at least 8 hours per day and occasionally manage stairs
  • Ability to perform work below the knees and above the shoulders occasionally

What the Team is Saying

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Dave
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Jim

Magna International Compensation & Benefits Highlights

  • Healthcare Strength Company materials highlight comprehensive medical, dental, vision, disability and life insurance in the U.S., paired with wellness initiatives and a confidential Employee & Family Assistance Program.
  • Retirement Support U.S. filings and recruiting pages describe a 401(k) with a 50% match on the first 6%, a deferred profit‑sharing component, and at some sites a 3% base company contribution after six months.
  • Strong & Reliable Incentives Profit sharing and performance‑linked rewards are embedded in the total‑rewards philosophy and documented in filings, with recent materials indicating these programs remain active.

Magna International Insights

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The Company
HQ: Aurora, Ontario
171,000 Employees
Year Founded: 1957

What We Do

We are a mobility company that innovates like a start-up and thinks like a technology company. This helps us anticipate change in one of the most complex industries in the world and respond quickly. We depend on a team of 171,000 dynamic, entrepreneurial-minded employees in an environment where great ideas flourish. Our presence spans 343 manufacturing operations and 88 product development, engineering and sales centers in 29 countries. We understand that you need a career as unique as you are. Whether you want to advance your existing expertise or try something completely different, we are committed to your growth.

Why Work With Us

At Magna, our engineering team is advancing mobility for everyone and everything. Joining this team means being a part of the design, development, and manufacturing of the world’s most advanced mobility technology. Innovations that move families, shape communities, and improve lives. You can follow your passions and shape your own career path.

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About our Teams

Magna International Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: Not Specified
HQGlobal Headquarters - Aurora, Ontario, Canada
Bangalore, Karnataka, India
Graz, Austria
Lowell, Massachusetts
Monterrey, Mexico
Munich, Germany
Pune, Maharashtra, India
Sailauf, Germany
Saltillo, Mexico
US Headquarters - Troy, Michigan
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