Top Hybrid Operations & Support Jobs

Administers incentive compensation programs for the Customer Experience organization, including payout calculations, crediting logic, plan documentation, ticket resolution, reporting, and data validation. Builds Tableau or Looker dashboards, writes SQL queries, supports financial modeling and scenario analysis, and partners with Systems, Finance, Operations, and CX leaders on process improvements, controls, and automation.

Provides high-level executive support to the SVP of Engineering by managing complex calendars, domestic and international travel, meetings, board engagements, communications, and confidential information. The role coordinates executive logistics, anticipates needs, protects executive time, manages shifting priorities, supports key stakeholders, and improves executive office workflows. It also collaborates with the Executive Assistant community to promote operational excellence.

Strategic Chief of Staff supporting the CEO, COO, CFO, and Strategy & Operations leadership. Responsibilities include strategic research and analysis, annual and quarterly planning, KPI and operating-rhythm management, executive meeting preparation, cross-functional alignment, decision tracking, leadership communications, offsites, board materials, and high-stakes executive initiatives.

Serves as a trusted partner to C-suite executives by managing multiple calendars, prioritizing schedules, coordinating meetings and executive off-sites, arranging domestic and international travel, preparing agendas and action items, managing expenses and documents, and supporting conferences and events. Requires discretion, strong communication, customer service, adaptability, urgency, and the ability to manage competing priorities in a hybrid New York City environment.

Support the CEO by managing calendars, meetings, travel, events, personal logistics, and special projects. Provide responsive service to internal and external stakeholders while handling sensitive business and personal information with discretion. The role requires adaptability, strong communication, organization, attention to detail, and the ability to solve problems quickly in a fast-paced environment.

Own Alloy’s People technology architecture, integrations, data pipelines, automation, migrations, reporting, and governance. Build connections between HR systems and business intelligence platforms, enable workforce self-service analytics, evaluate AI-native tools, and partner with IT and Security on access, privacy, SSO, and compliance. The role requires translating technical People systems work into measurable business impact for executives and other nontechnical stakeholders.

Lead design and delivery of scalable Sales Cloud and GTM systems. Translate GTM requirements into functional and technical designs, coordinate stakeholders, automate sales workflows with AI, and manage onshore/offshore teams to implement and optimize Salesforce and related GTM tools.

Own mobile in-app integration onboarding and health, resolve complex technical escalations across platforms, APIs, reporting systems, and SDKs, and use SQL, Excel, and AI tools to analyze data, automate workflows, identify recurring issues, and improve operational efficiency. Partner cross-functionally with Account Management, Product, and Engineering while communicating root causes and driving resolutions.

Maintains the Denver office kitchen, including coffee service, cleaning, stocking, inventory tracking, and food expiration monitoring. Supports catering preparation and cleanup, checks offices and meeting spaces for maintenance issues, tracks misrouted orders, organizes storage, and assists with office events. This is an in-office, part-time position requiring approximately 10–12 hours weekly, Monday through Thursday.

Supports managed account operations across multiple clients, including account administration, reconciliations, corporate actions, security master processes, performance reporting, onboarding, system testing, and exception resolution. The role requires daily transaction processing, accurate documentation, client communication, coordination with operations and technology teams, and participation in workflow improvements and platform enhancements.