Top Hybrid Customer Success & Experience Jobs

Support brand partnerships and communications activities, manage collaboration workflows, liaise with teams, and represent the brand at industry events.

Interns will analyze business data, generate reports, develop automated processes, and present findings while gaining essential cross-functional skills.

Lead architecture and implementation of GTM systems, ensuring efficiency and scalability. Collaborate with various teams, manage projects, and define success metrics.

As an Account Manager, you will manage client relationships, drive expansion revenue, handle renewals, and communicate solutions effectively to ensure customer success.

As a Technical Consultant, you'll deliver consulting on Identity and Access solutions, assist clients with implementations, and mentor resources. Required qualifications include 5+ years of consulting experience and familiarity with IAM products.

Lead Upwork's investor relations by developing strategies, managing communications, and building relationships with investors and analysts to reflect the company's growth and value.

The Customer Success Manager will manage complex customer accounts, ensuring value realization, contract renewals, and driving expansion opportunities while inspiring and coaching team members.

The CRM Specialist will manage CRM campaigns, analyze customer data, execute marketing strategies, and collaborate with teams to enhance customer engagement and retention.

Manage and resolve client tickets via email and phone, ensuring exceptional customer experience, and collaborate with the tech team to address platform issues.

The role involves developing a content strategy, monitoring social media for insights, and translating data into actionable reports. The candidate will use tools like Talkwalker to manage social listening and report on brand reputation and competitive trends.

The Strategic Account Manager is responsible for managing key customer relationships, driving revenue growth, developing retention strategies, and collaborating cross-functionally to enhance customer experience and loyalty.

As an Implementation Manager, you will guide clients through product onboarding, project management, and ensure successful implementation and adoption of VTS products, focusing on data workflows and detailed execution.